Patrol Officer Turlock

Job Description

Job Description

Security Officer – Job Responsibilities-Monte Vista

Shift: Graveyard. Part time.1. Patrol and Property Security

• Conduct scheduled patrols of parking lots, common areas, mall entrances/exits, loading docks, service corridors, perimeter areas, dumpster locations, and adjacent properties.

• Inspect doors, gates, fences, lighting, and access points for security or safety concerns.

• Complete all required QR checkpoint scans from the assigned location during every patrol.

• Perform both interior and exterior patrols where applicable.

2. Access Control

• Monitor and prevent unauthorized access to the property.

• Lock and unlock designated areas according to site schedules.

• Control tenant and authorized personnel access through designated entry points.

• Report unsecured doors, forced entry, or signs of tampering immediately.

3. Emergency Response

• Respond promptly to medical emergencies, fire alarms, vandalism, trespassing, shoplifting, and other security incidents.

• Contact 911 immediately when police, fire, or emergency medical services are required.

• Assist with evacuations and guide emergency responders to the incident location.

• Coordinate with local law enforcement when necessary.

4. Incident Reporting and Documentation

• Accurately document all patrol activities, observations, and incidents in Daily Activity Reports (DARs) and Incident Reports (IRs).

• Record all relevant details using the Six Facts (Who, What, When, Where, How, and Witnesses).

• Take timestamped photographs of patrols, incidents, hazards, and property damage.

• Submit reports and photos through Viber as required.

5. Safety and Hazard Monitoring

• Identify and report unsafe conditions including spills, leaks, damaged property, exposed wiring, fire hazards, unsecured areas, and blocked exits.

• Monitor for suspicious activity, graffiti, vandalism, homeless activity, and trespassing.

• Ensure all hazards are documented and reported to Dispatch and site management.

6. Customer Service

• Provide courteous assistance to tenants and visitors.

• Assist with vehicle-related issues, provide directions, manage lost-and-found items, and verify authorization before granting roof or restricted area access.

• Maintain a professional and respectful demeanor at all times.

7. Communication

• Maintain regular communication with Dispatch and respond to scheduled safety checks.

• Keep the company phone active and answer calls professionally.

• Use Viber and other company applications for operational communication and reporting.

• Immediately notify management of emergencies, security breaches, or significant incidents.

8. Compliance and Accountability

• Report to duty using approved company timekeeping procedures.

• Wear the complete company uniform and maintain a professional appearance.

• Follow company vehicle policies and complete required vehicle inspections when assigned.

• Adhere to all company policies regarding breaks, cell phone usage, and post assignments.

• Remain at the assigned post until properly relieved.

9. Professional Conduct

• Maintain honesty and integrity while performing all assigned duties.

• Never falsify patrol records, QR scans, timestamps, or reports.

• Remain alert and avoid sleeping on duty.

• Protect company equipment and surveillance systems from misuse or tampering.

• Follow all company disciplinary policies and security procedures.

10. Shift Handover

• Provide a complete briefing to the incoming officer regarding ongoing incidents, unresolved issues, and pending tasks.

• Ensure continuity of security operations between shifts.

11. Crime Prevention

• Observe and report criminal or suspicious activity without placing personal safety at risk.

• Maintain a safe distance from suspects and never attempt to detain or pursue individuals.

• Notify law enforcement and Dispatch immediately when criminal activity is observed.

• Follow private and public property procedures when dealing with trespassers or suspicious persons.

These responsibilities accurately reflect the expectations outlined in the Monte Vista Crossing Record of Training and can serve as a formal job description for security officers assigned to the site.

Improve accuracy for documents and research

Upgrade to Business and use increased reasoning to synthesize documents, research, files, and complex information.

Get Business