Job Description
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead within PNC's Retail Technology organization, you will be based in Pittsburgh, PA or Dallas, TX.
Role Overview
The Software Engineer Lead role in the Retail Studio will be responsible for designing, building, and scaling capabilities supporting the Production Validation Environment (PVE) for Retail Banking. This role enables safe, synthetic-data-driven validation of production scenarios across Branch, Care Center, and future digital channels.
This position operates within a fast-paced, startup-like engineering environment, focused on rapid delivery, high-quality engineering practices, and cross-functional collaboration with business, risk, and operations teams.
Core Responsibilities
Platform & Solution Engineering
•\tDesign and build scalable services and applications supporting the Retail Studio / PVE platform
•\tDevelop solutions that enable synthetic data modeling, validation workflows, and production scenario simulation
•\tContribute to API-first architecture and reusable service frameworks (aligned with evolving API leadership roles)
Retail & Banking Domain Execution
•\tDelivery capabilities aligned to branch, care center (CCCC), and retail customer use cases
•\tTranslate business validation needs into technical solutions supporting production readiness
•\tSupport expansion into more complex account structures and customer relationships over time Agile Delivery & Rapid Execution
•\tParticipating in Agile/Kanban workflows tied to Retail Studio backlog and roadmap
•\tDeliver iterative releases aligned to tight timelines and critical path milestones
•\tPartner closely with engineering, product, and contract teams during build-out phases
Engineering Excellence & DevOps
•\tDrive CI/CD, automated testing, and production-quality engineering practices
•\tSupport release management, validation governance, and control frameworks for PVE
•\tContribute to observability, resiliency, and scalable system design
Team & Leadership Influence
•\tAct as a senior technical contributor and mentor for junior engineers
•\tInfluence team structure and engineering practices during Retail Studio build-out
•\tParticipate in hiring, interviewing, and shaping future team capabilities
Required Qualifications
•\t5+ years of experience in software engineering (aligned with Sr leveling expectations)
•\tStrong experience in:
o\tJava / .NET / modern backend frameworks
o\tAPI development and microservices architectures
o\tCloud platforms (Azure preferred within PNC ecosystem)
•\tExperience with:
o\tCI/CD pipelines and DevOps tooling
o\tAutomated testing frameworks and validation strategies
•\tDemonstrated ability to work in cross-functional environments with business and risk partners
•\tStrong problem-solving and communication skills
Preferred Qualifications
•\tExperience in financial services / retail banking systems
•\tKnowledge of:
o\tSynthetic data generation or test data management
o\tProduction validation or pre-production environments
•\tExperience working in startup-style or innovation labs / rapid engineering teams
•\tFamiliarity with governance, risk controls, and compliance-driven development
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Creates and leads the technical design and development of software solutions.
- Proposes & designs software solutions to address complex business needs. Prepares technical and procedural documentation required.
- Facilitates complex problem resolution.
- Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.
- Applies modern principles, methodologies and tools to advance business initiatives and capabilities.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAPI Development, Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Java Enterprise Edition, MongoDB, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
CompetenciesApplication Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting
Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
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