System Administration, Integration Support & Platform Management_ onsite

Job Description

System Administration, Integration Support & Platform Management

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100% onsite in Downtown Houston, TX

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12+ month contract

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Qualifications

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Requirements

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• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience

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• Strong analytical and problem-solving ability, with skill in diagnosing complex integration issues

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• Strong communication skills and the ability to collaborate effectively with both technical and business stakeholders

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• Able to manage workload independently, prioritize effectively, and consistently meet SLAs

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• Experience in Agile or hybrid project delivery environments

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• Demonstrated history of keeping platforms stable, secure, and reliable

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• 5+ years of experience in system administration, integration support, or platform management

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• Hands-on experience administering systems, including setup, configuration, workflows, roles, permissions, and customization

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• Advanced skills with integration platforms such as Workato, including environment management, connections, recipes, callable workflows, error handling, and general platform operations

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• Solid understanding of REST APIs, JSON, XML, SOAP, and standard integration patterns

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• Experience with enterprise platforms such as Salesforce, SAP, ServiceNow, Workday, or similar systems

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• Working knowledge of authentication and security practices, including OAuth2, API keys, SSO, and credential governance

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• Experience partnering with integration developers and cross-functional teams

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• Skilled at reading system logs, recipe logs, and workflow execution data to troubleshoot issues

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• Familiarity with Dev/Test/Prod environment management, release processes, and change control

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• Strong documentation abilities for configurations, workflows, operational guides, and change logs

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• Experience with other iPaaS or workflow automation tools (MuleSoft, Boomi, Zapier, etc.)

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• Understanding of data governance, audit controls, and compliance frameworks

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• Workato Automation Pro/Expert certifications or similar credentials are a plus

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• Experience supporting system migrations, upgrades, or platform transitions

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