Job Description
Job Description
Position Summary
As a Facilities Technician you will support the maintenance, safety, and functionality of all Salon | Spa and Med Spa locations. In this role you will perform routine repairs, coordinate vendor support, and ensure a high standard of facility presentation to deliver an exceptional client and team experience.
Essential Functions
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Perform general maintenance duties including electrical, plumbing, HVAC support, carpentry, and basic mechanical repairs.
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Troubleshoot and resolve equipment issues (salon chairs, dryers, spa tables, aesthetic equipment, etc.).
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Conduct regular facility walkthroughs to identify issues proactively.
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Execute preventive maintenance schedules for building systems and equipment.
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Ensure all equipment logs and maintenance records are up to date.
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Identify opportunities to reduce downtime and extend equipment life.
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Maintain OSHA, state, and local compliance standards.
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Support safety inspections, fire systems checks, eyewash stations, and emergency equipment readiness.
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Correct hazardous conditions promptly to ensure a safe environment.
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Respond to work order requests in a timely, service-oriented manner.
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Coordinate external vendors and contractors for specialized repairs.
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Track parts, tools, and supply inventory.
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Assist with installation, relocation, and setup of equipment or furniture.
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Support minor construction or remodel projects as needed.
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Maintain cleanliness and functionality of back-of-house mechanical and storage areas.
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Participate in an on-call rotation for urgent facility issues.
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Provide rapid response to power outages, water leaks, equipment failures, or other operational disruptions.
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Other job duties as assigned.
Required Qualifications
Knowledge, Skills, and Abilities:
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Working knowledge of electrical, plumbing, HVAC, and/or mechanical systems.
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Familiarity with work order systems.
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Strong troubleshooting and problem-solving skills.
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Strong communication skills.
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Ability to work independently and as part of a team.
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Possesses a sense of urgency and attention to detail.
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Ability to prioritize multiple projects at any given time.
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Ability to travel across our 13 locations across the Chicagoland area and to our HQ in Schaumburg (as needed). Typical schedule is Monday through Friday, weekend/night work may be required from time to time as needed.
Education and Experience:
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2+ years of facilities, maintenance, or building operations experience required.
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Experience in retail, hospitality, salon/spa, medical spa, or multi-unit environments is preferred.
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Ability to lift 50 lbs. and perform physical tasks safely.
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Valid driver’s license; reliable transportation.
Physical Requirements and Work Environment
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The physical requirements described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Regularly requires use of hands and finger dexterity to handle and feel; uses arms to reach.
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Regularly required to lift up to 50lbs.
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Regularly required to bend, stoop, kneel, walk, and stand for periods of time.
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Regularly required to talk and hear.