Job Description
Job Description
Overview
We are seeking a dedicated and experienced Community Manager to oversee the daily operations of our community associations. The ideal candidate will possess a strong background in community management and customer service, ensuring a positive living experience for all residents. This role requires effective communication, conflict management skills, and a comprehensive understanding of Homeowner Association and Condominium Association laws and regulations.
Duties
- Manage all aspects of community operations, contractor oversight, maintenance, and resident relations.
- Ensure compliance with bylaws and other legal requirements.
- Utilize community management software, Microsoft word and excel, PDF, filing, and customer relationship management.
- Conduct regular inspections of the property to ensure home and maintenance standards are met.
- Handle resident inquiries and concerns promptly and professionally, demonstrating excellent phone etiquette.
- Facilitate contractor agreements
- Maintain accurate records of community interactions and administrative tasks.
- Coordinate with vendors for facilities management and property maintenance services.
Skills
- Strong negotiation skills with the ability to manage conflicts effectively.
- Experience in legal administration related to community management is highly desirable.
- Excellent customer service skills with a focus on building positive relationships with residents.
- Familiarity with community or property management practices and administrative experience in a community or real estate setting.
- Ability to perform data entry tasks accurately while maintaining organized filing systems.
- Knowledge of facilities management principles is a plus.
- Strong communication skills, both verbal and written, with an emphasis on professionalism. Join our team as a Community Manager where you can make a significant impact on the lives of our residents while fostering a welcoming community atmosphere.
Certifications
- AMS and/or CMCA highly desirable
\nCompany Description
We are a small community management company, but growing rapidly. https://diamond-mgt.com We are a positive
team that works well together, looking for another to join and grow with us. Community Management Experience is required
Company Description
We are a small community management company, but growing rapidly. https://diamond-mgt.com We are a positive\n team that works well together, looking for another to join and grow with us. Community Management Experience is required