CMDB Database Developer (cur_1_130936@curatelyai.net)

Published: 6/14/2022

Technology

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: CMDB Database Developer

Location: Coppell, TX or Costa Mesa, CA

Duration: 6+ months

Pay Rate: $57/hr.

Job Description:

Work location: Coppell, TX or Costa Mesa, CA

Work hours: 8-5 M-F (either CST or PST - depending on where the resource is sitting)

On Call: No

Extension: Yes

Contract to Hire: Yes

Travel: No

Job Description:

Platform Expertise

3+ years of hands-on experience with BMC Helix CMDB, Remedy ITSM, or related BMC Helix modules.
Strong understanding of CMDB architecture, Configuration Items (CIs), class hierarchy, attributes, and relationships.
Experience with BMC Helix Dashboards, Smart Reporting, Helix Data Manager, or equivalent reporting technologies.
Knowledge of ITIL Service Asset & Configuration Management (SACM) processes.

Dashboard & Reporting Skills

Design and develop interactive dashboards, scorecards, KPIs, and executive reports.
Create drill-down reporting and trend analysis capabilities.
Develop automated reporting and scheduled distribution of dashboards.

Data & Analytics Skills

Strong SQL and data analysis capabilities.
Experience with data modeling, ETL concepts, and integration reporting.
Ability to analyze large CMDB datasets and identify data quality issues such as:
Duplicate Cis, Orphaned Cis, Missing attributes, Relationship inconsistencies

Technical Competencies

Experience working with APIs, integrations, and external data sources.
Knowledge of CMDB governance, reconciliation, discovery, and data certification processes.
Understanding of service mapping and CI relationship structures.

Key Responsibilities:

Gather reporting requirements from CMDB, Asset Management, IT Operations, and Service Management stakeholders.
Design, develop and troubleshoot CMDB dashboards and KPI scorecards.
Develop executive-level reporting to demonstrate CMDB maturity and business value.
Document dashboard designs, data sources, KPI definitions, and reporting standards.

Preferred Qualifications:

BMC Helix or Remedy certification.
ITIL Foundation certification.
Experience with Power BI, Tableau, or enterprise analytics platforms.
Knowledge of cloud infrastructure, service mapping, and discovery tools.

Success Criteria

Accurate, trusted CMDB reporting.
Improved visibility into CMDB health and data quality.
Executive dashboards that support operational and business decision-making.
Measurable improvement in CMDB governance, compliance, and adoption.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.