Job Description
Job Description
Position Summary
We are seeking a motivated, personable, and results-driven Leasing Consultant to join our property management team. The Leasing Consultant will be responsible for creating an exceptional experience for prospective and current residents while driving occupancy and achieving leasing goals.
The ideal candidate is an excellent communicator who enjoys working with people, has strong sales and customer service skills, and takes pride in maintaining a professional and welcoming community.
Key Responsibilities
- Greet and professionally assist prospective residents, current residents, and visitors.
- Respond promptly to leasing inquiries by phone, email, and in person.
- Conduct property tours and effectively showcase apartment homes, amenities, and community features.
- Follow up with prospective residents to convert leads into applications and signed leases.
- Explain rental rates, lease terms, community policies, application requirements, and move-in procedures.
- Process rental applications and assist with lease preparation and execution.
- Maintain accurate prospect and resident records in the property management system.
- Meet or exceed monthly leasing, occupancy, and sales goals.
- Maintain knowledge of available apartment homes, pricing, specials, and market conditions.
- Assist with resident move-ins, move-outs, renewals, and resident retention efforts.
- Build positive relationships with residents and provide exceptional customer service.
- Respond to resident questions and concerns and coordinate with the appropriate team members when necessary.
- Assist with maintaining the appearance and presentation of the leasing office, model units, and community.
- Participate in resident events, marketing activities, and other initiatives designed to increase traffic and retention.
- Maintain compliance with company policies, Fair Housing regulations, and applicable federal, state, and local laws.
- Perform other duties as assigned by the Property Manager.
The ideal Leasing Consultant is:
- Sales-minded and motivated by achieving results.
- Customer-focused and committed to creating a positive resident experience.
- Confident and personable when interacting with prospective residents.
- Organized and dependable, with excellent follow-through.
- Professional and polished in appearance and communication.
- A team player who works well with maintenance, management, and other onsite staff.
- Proactive and willing to go above and beyond to help the property succeed.
Best-in-Class Benefits and Perks:
We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation of $20.00 - $22.00 p/hr, depending on experience, and an extensive benefits package including:
- Comprehensive Health Coverage: Medical, dental, vision, disability, and life insurance options.
- Financial Security: 401(k) with employer matching, flexible spending, and health savings accounts.
- Work-Life Balance: Paid time off, paid family leave, flexible schedules, and holidays.
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Ready to Elevate Your Career? Apply Now!
If you're ready to turn your knack for fixing things into a fun and fulfilling career, please apply!
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.