Job Description
Job Description
Are you looking for a tight-knit company that provides best-in-class technology services? Connected Right, LLC is seeking a passionate and detail-oriented IT Support Specialist to join our dynamic in-office team. This is a fantastic opportunity to kickstart your IT career in a fast-paced, client-focused MSP where your contributions truly matter. This is an on-site opportunity located in Arlington, TX.
We’ll Provide:
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Collaborative Culture: Work with experienced professionals who value mentorship and teamwork
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Career Growth: Opportunities to advance within a company that invests in your development
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Meaningful Work: Help businesses stay secure, productive, and connected
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Modern Tools: Use industry-standard platforms to deliver top-tier service
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Competitive Salary: $45,000 - $55,000 depending on experience
What You’ll Do:
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Provide first-level technical support via phone, email, and ticketing system
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Troubleshoot hardware, software, and network issues
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Deliver professional and friendly customer service
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Escalate complex problems to senior technicians
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Document solutions and maintain accurate service records
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Assist with client onboarding and workstation setup
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Monitor systems and alerts to proactively resolve issues
Skills You’ll Need:
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Solid written and verbal communication skills
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PC Hardware familiarity
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Windows operating system familiarity
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IP-based networking familiarity/understanding
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Experience with any of the following a big plus: HaloPSA, NinjaRMM, ThreatLocker, Cisco Duo, Cove Backups, ConnectSecure, Copilot, ScalePad, ControlMap
Ready to Apply?
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Quick apply with your resume OR
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Get a head start on the application process through our online portal here: https://www.ondemandassessment.com/o/JB-5TDFEO55Q/landing?u=1110981