Senior Property Manager / Property Manager
Job Description
Company Overview:
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Our client is a well-capitalized, vertically integrated commercial real estate investment firm with a multi-billion-dollar portfolio of neighborhood retail and mixed-use assets across high-growth U.S. markets. The firm is known for its strategic approach, collaborative team, and high-quality portfolio, and it is driven to make a positive impact within the communities it serves.
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The firm recently launched a new in-house property management platform to directly operate its national portfolio, replacing third-party managers. The platform is growing quickly as it takes over properties and is built on three pillars: people first (real work-life balance, rotating on-call, and automation of routine back-office work), hospitality (a major investment in tenant and customer experience), and technology that makes the job easier.
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Position Description:
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Our client is hiring its first Property Manager in New Jersey to lead a growing portfolio of grocery-anchored, value-add shopping centers, including a recent acquisition in northern New Jersey, with additional acquisitions underway. The Property Manager will own tenant experience, financial performance, and day-to-day operations, lead the takeover of newly acquired properties, and oversee capital projects that support each center’s business plan.
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Primary Responsibilities:
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Value-Add & Growth Focus
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- Lead the onboarding and transition of newly acquired properties
- Oversee capital projects and improvements that support value-add business plans
- Build strong relationships with grocery anchors and in-line tenants, traveling regularly between properties
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Tenant Experience & Hospitality
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- Serve as the day-to-day relationship manager for tenants at each property
- Deliver a tailored hospitality experience aligned with each asset
- Proactively engage tenants through regular communication and community-building initiatives
- Lead tenant issue resolution with urgency, ownership, and follow-through
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Financial Performance & Asset Execution
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- Own budget-to-actual performance, including variance analysis and corrective action planning
- Partner with Asset Management to execute business plans
- Oversee accounts receivable, CAM management, recoveries, and expense control
- Drive NOI growth through operational efficiencies and strategic vendor management
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Operations & Vendor Management
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- Execute company operating standards across maintenance, engineering, janitorial, landscaping, and life safety
- Manage vendors as accountable, performance-based partners, including COI compliance and service standards
- Oversee capital projects, tenant improvements, and property upgrades
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Technology, Leadership & Compliance
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- Leverage property technology platforms (e.g., Yardi Voyager and AI-enabled tools) for real-time visibility and reporting
- Lead and coordinate property teams, including assistant property managers, engineers, and third-party partners
- Ensure compliance with life safety, regulatory, and lease requirements, and lead incident response and documentation
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Requirements:
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- 3 - 7+ years of commercial property management experience
- New Jersey Real Estate License, or willingness to obtain one promptly (a current salesperson license is a plus)
- Retail and/or mixed-use experience strongly preferred
- Proven ability to manage budgets, vendors, and tenant relationships
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Preferred Qualifications:
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- Experience with Yardi or a similar property management platform
- Exposure to high-touch retail or experiential environments
- Experience in a high-growth or newly built platform
- Grocery-anchored shopping center experience
- Value-add, repositioning, or property takeover experience
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Skills:
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- Hospitality-driven mindset with acute attention to detail
- Financial and analytical acumen
- Communication and relationship management
- Adaptability and comfort with new tools and systems
- Self-motivated with strong independent judgment
- Organization across competing priorities
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Salary:
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- Base Salary & Bonus: Commensurate with experience
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