Job Description
Job Description
We are seeking an energetic, customer-focused Leasing Agent to join our team at a large, professionally managed multifamily community in Austin, Texas. This role is responsible for driving occupancy, providing exceptional resident experiences, and supporting daily leasing and administrative operations for a 65-unit property. The ideal candidate is highly organized, sales-driven, and passionate about delivering outstanding service.
Key Responsibilities
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Greet, tour, and qualify prospective residents in a professional and welcoming manner
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Effectively present apartment homes, amenities, and community features to close leases and meet occupancy goals
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Manage inbound calls, online inquiries, and walk-in traffic promptly and professionally
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Process rental applications, verifications, and lease documentation accurately
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Maintain knowledge of pricing, availability, and market trends to maximize leasing success
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Ensure model units, common areas, and tour routes are clean, organized, and show-ready
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Provide excellent customer service to current residents and assist with renewal efforts
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Support community marketing initiatives, outreach events, and online reputation management
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Maintain accurate records in property management software and follow company compliance standards
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Collaborate with maintenance and management teams to ensure a positive resident experience
Qualifications
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Previous leasing, sales, or customer service experience preferred (multifamily experience strongly preferred)
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Strong communication, interpersonal, and closing skills
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Ability to work in a fast-paced, high-volume environment
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Proficiency with property management software (e.g., AppFolio, Yardi, or similar) and Microsoft Office
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Professional appearance and positive attitude
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Availability to work weekends as needed
Compensation & Benefits
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Competitive hourly pay plus leasing commissions
- Ongoing training and career growth opportunities
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Supportive and team-oriented work environment