Job Description
Job Description
Key Responsibilities
- Manage daily operations of the site and lead a small team
- Oversee contracted services including copy, courier, managed print, hospitality, imaging, and mail
- Conduct performance management activities, employee counseling, and career development
- Prioritize competing priorities while communicating team vision and fostering retention
- Apply Service Excellence tools to improve quality and operations
- Ensure SLA compliance and collaborate with customers to improve business processes
- Maintain customer relationships through daily contact, feedback, and satisfaction surveys
- Staff site appropriately by aligning employee skills with production demands
- Motivate and recognize employees using recognition programs
- Develop staff through training, coaching, and individual development plans
- Identify gaps in service delivery and adjust processes to meet client and framework requirements
- Facilitate resolution of issues concerning pricing, orders, and invoicing with sales
- Prepare reporting, customer presentations, and business reviews to align with contractual requirements
- Perform other duties as assigned
Required Qualifications
- 2+ years of experience
- High school diploma or GED
- Relevant leadership or technical certifications
Skills
- Microsoft Office 360
- Managed Print Services
- Imaging Services
- Mail and Courier Services Operations
- Technology Knowledge
- Site Operations Management
- Team Leadership
- Performance Management
- Customer Relationship Management
- SLA Compliance Management
- Staffing and Workforce Planning
- Mentoring and Coaching
- Employee Recognition
- Business Reviews
- Executive Presentations
- Written and Verbal Communication
- Strategic Thinking
- Customer Service
- Process Improvement
Schedule
Start date: 2026-10-05
Next Steps
Shortlisted candidates will receive an email from eximius.ai@compunnel.com with instructions to complete a required screening step. Completion of this screening is mandatory to be considered for the role.If you do not receive this email after applying, please contact our Talent Expert at valerie.fernandes@compunnel.com.
\nCompany Description
Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.
We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.
Company Description
Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.