Job Description
Job DescriptionSalary: 63,000-65,000
JOB DESCRIPTION Job Title:SUPPORTIVE Housing Manager
Reports to:Director of Programs Salaried Exempt
Position Summary:
TheSupportiveHousingManager oversees theday-to-dayoperations of the permanentsupportivehousingprograms.
Qualifications:
- Masters or Bachelors degreepreferredin social work, human services or related field and3-5 years relevant work experience
- Commitment to Person-Centered, and Consumer-Choice models of care
- Excellent interpersonal and written communication skills
- Compassionate concern for those who are homeless
- Experience providing directsupervision to staff
- Valid driver's license,insuranceand reliable means of transportationrequired
- Bilingual/Bicultural (English/Spanish) (preferred)
- Ability to handle stressful situations and afast-pacedenvironment
- Experience with computers and proficient typing skills
- Ability to complete necessary paperwork andmaintainemployee files
- Knowledge of Microsoft Office 365 suite
Physical Requirements:
Must be able to perform basic office job tasks and lift up to 40 pounds.
Environmental and Working Conditions:
This position overseesdaily operations of permanentsupportivehousingprograms; time in the office completing paperwork andmaintainingemployee and client files; conducting bi-weekly staff meetings,supervision & trainings; and meeting with other service providers as needed.
Job Responsibilities:
- Provide directsupervision of PermanentSupportiveHousingCase Managers, the Housing LocationSpecialistandthePeer Advocate
- Arrange the scheduling ofdirect reports to meet the needs of clients and agency operations
- Provide a welcoming environment and a culture of positive staff development
- Enforce compliance of agency policies
- Assist the Director of Programs with reports and program audits
- Participate inCoordinated Access Networkmeetings as requested by the Director of Programs
- Ensure safety of staff, clients, and visitors
- Maintain program statistics, such as general program demographics,utilization, rent status, case manager productivity, client income source, and incidents of all types
- ManageQuality Assurance to ensurehigh-qualityservice delivery in compliance with all funder requirements
- Collaborate onthemaintenance ofhousing clients apartmentswith HousingLocationSpecialist
- Collaborate onthe distribution ofhousehold goodsto clientswith HousingCaseManagers
- Be knowledgeableregardingresourcesand issues affecting our target population
- Other duties as needed/assigned