Job Description
Job Description
Patrol Officer — Signal Security of Hawaii | Kapolei, Oahu
$22/hour | Full-Time & Part-Time | Multiple Shifts Available
Protect what matters. Build a career you're proud of.
Signal Security of Hawaii is hiring Patrol Officers in Kahului — and we're looking for people who take their work seriously. You'll be the visible presence of safety and professionalism at client properties in Maui: conducting patrols, securing access points, writing sharp reports, and handling situations with calm, confident judgment.
If you have your Hawaii Guard Card and a clean driving record, we want to talk.
What the job looks like day-to-day:
- Vehicle and foot patrols of assigned properties — courtyards, offices, pools, and high-value areas
- Monitoring and controlling access points to prevent unauthorized entry
- Delivering strong customer service while maintaining a professional, authoritative presence
- Writing accurate, detailed incident reports via company software or mobile app
- De-escalating situations calmly and respectfully
- Coordinating with teammates, clients, and supervisors throughout your shift
- Maintaining company equipment — radios, vehicles, keys — to standard
What Signal brings to the table:
- $22/hour starting pay with room to grow
- Medical Insurance: PPO coverage provided for all benefit-eligible employees, with a $100 annual deductible, $15 office visit copays & $25 urgent care visit copays. Optional coverage extended to spouses & eligible dependents through payroll deduction.
- Employer-paid Life Insurance & AD&D: $20,000 benefit included in employee benefit package.
- Vision Coverage: Included in employee benefit package. Optional coverage extended to spouses & eligible dependents through payroll deduction.
- Dental Coverage: PPO dental plan option available through Humana for employee, spouse & eligible dependents through ACH payment.
- Chiropractic, Naturopathic, Acupuncture and Massage Coverage: Included in employee benefit package. Optional coverage extended to spouses & eligible dependents through payroll deduction.
- EAP/Employee-Assistance Program: Included in employee benefit package.
- Disability/Income Protection Coverage (guaranteed-issue = everyone qualifies): Optional coverage available through payroll deduction (employee-only).
- Voluntary Life Insurance (guaranteed-issue = everyone qualifies): Optional coverage available for employee, spouse & eligible dependents through payroll deduction.
- Cash-Benefit Programs (to help pay everyday bills - guaranteed-issue = everyone qualifies): Optional coverages for injuries & illnesses available for employee, spouse & eligible dependents through payroll deduction.
- Active&Fit Program: Included in employee benefit package.
- Virtual Health Memberships (for humans and pets, with Rx benefits): Optional coverage available for employee, spouse & eligible dependents through payroll deduction.
- Holiday pay for qualifying state and federal holidays based on eligibility
- Tuition reimbursement and continuing-education opportunities
- Expert-led Training & Career Development
- Career Advancement Opportunities
- Professional Development Assistance
- Additional Benefit Contributions for Leadership Positions
- HOLO Bus Card Program (Oahu)
- Employee recognition programs
- Employee referral program
- Exclusive benefits for long-term employees
- Opportunity to work directly with executive leadership
- Opportunity to help shape the employee experience and culture of a growing Hawaii company
This isn't a job that puts you in a booth and forgets about you. Signal actively promotes from within — officers who perform move up.
What we require:
- 21 years or older (for drivers)
- High school diploma or GED
- Active Hawaii State Guard Card (non-negotiable)
- Valid driver's license with a clean driving record
- Ability to pass a background check and drug screening (non-negotiable)
- Reliable transportation and a device for communication
- Strong written and verbal communication skills
- Physically able to lift up to 20 lbs
- Commitment to professionalism, integrity, and follow-through
Bonus points for:
- Prior experience as a security guard, patrol officer, or similar role
- Familiarity with loss prevention and property protection
- Demonstrated situational awareness and sound judgment under pressure
About Signal Security of Hawaii
We're a growing security services company built on trust, accountability, and a genuine commitment to the communities we protect. Our officers aren't just bodies on a post — they're professionals who represent Signal's reputation every shift. If that's the standard you hold yourself to, you'll fit right in.
Signal Security of Hawaii is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.
Ready to apply? Submit your resume and a copy of your active Guard Card.