Property Manager

Published: 6/14/2022

Real Estate

Job Description

Tesoro Group is seeking an experienced Property Manager to join one of our clients' teams at (3) of their properties in Minneapolis, MN (55415). The ideal candidate will have at least 3 years' experience within property management, income restricted/section 8 and LIHTC properties. This role is contracted but could go permanent with the right candidate (90-120 days before conversion).

This role will be working with (3) communities and 75+ affordable housing units.

Salary: $29-$32/hour DOQ. This role is contracted but can go contract to hire (90 days before conversion).

Schedule: Monday – Friday 830a-5pm, some weekend and evening availability required during peak seasons and projects.

Team Leadership & Support

Support the training, development and ability for on-site staff to be effective in their roles through ongoing training, mentoring and working through performance matters in an effective and timely manner.
Perform timely and informative annual reviews for each direct report.
Ensure growth of the team by offering them the opportunity to attend various seminars and classes and actively participate and engage in growth opportunities as well.
Use delegation skills to effectively manage time.
Train and verify training of direct reports while holding them accountable to follow policies and procedures.
Act as a mentor for less experienced Property Managers and Assistant Property Managers.
Partner with Talent Acquisition team to ensure effective and equitable recruitment and hiring, to build an on-site team that can deliver on promises to our residents and community.

Financial Management

Support the development of annual operating budgets for assigned properties.
Create monthly financial variance reports.
Support annual capital expenditure projections to protect and maximize assets.
Effectively monitor and collect on property receivables.
Control expenses and optimize property profitability by managing the annual budget.

Physical Asset Maintenance and Supervision of Contractors

Responsible for the maintenance and upkeep of the physical asset by effectively guiding the maintenance and cleaning team.
Consistently monitor and follow up on timely and accurate completion of resident and common area work orders.
Inspect property and take action if hazardous or potential liability situations exist.
Continually monitor vendor invoices and performance.
Inspect apartment home turns to verify that units are ready for occupancy.
Prepare and monitor for quality inspections including but not limited to REAC, Section 8, and MPHA.

Leasing & Marketing

Meet property occupancy goals as set by the budget/organization.
Work in partnership with the Marketing Department and marketing/advertising service providers.
Lead the full leasing process including managing the waitlist process (where applicable), complete showings, accepting and process applications and complete all move-in tasks.
Maintain resident retention by completing lease renewals/recertifications.

Affordable Housing Compliance

Meet directly with residents and complete housing eligibility certifications, following through with all steps in the affordable housing compliance process, ensuring accuracy and timeliness of all certification files.
Prepare for and successfully execute property inspections with monitoring agencies.
Assist the Compliance team as needed by providing information and documents to keep the property in compliance with outside funding/oversight agencies.

Customer Service and Relationship-Building

Ensure that residents and guests are appropriately served in a positive, welcoming environment.
Work with other team members and outside parties to help residents maintain housing stability and to support them in making a Home.
Lead and guide customer service strategies in a culturally responsive manner, ensuring consideration for differing needs and expectations of residents, team members, vendors, and community members.

Administrative Management

Ensure quality employee selection, training, performance and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations.
Ensure property files and records are maintained according to regulatory requirements and policies and procedures.

Skills & Qualifications

This critical position requires at least 3+ years of multi-site multifamily experience with a proven track record of facilitating teamwork and performance improvement across multiple properties.
Tax Credit/Section 8/LIHTC experience is required.
Candidate must possess proven abilities in high-level financial analysis, property budgeting and reforecasting with superb attention-to-detail and follow-through.
Experience working with individuals experiencing or significantly impacted by mental health, substance use, poverty, and trauma is a plus.
The successful candidate will demonstrate strong leadership and community-building abilities with staff, residents and community members.
Demonstrated ability to engage in interpersonal communication is culturally responsive, ensuring consideration for differing needs and expectations.
Must be a resourceful problem solver with attention to details and a seeker of excellence who values results, hard work, customer service, and loyalty to mission.
Solid and proven work ethic with the ability to use good judgment, prioritize and execute wide-ranging workload in a fast-paced environment.
Be able to pass a background check before employment.
A valid driver license, reliable vehicle and vehicle insurance is required.

Tesoro Group is a leading provider of specialized talent solutions dedicated to connecting exceptional individuals with exciting career opportunities across various industries. We specialize in matching highly qualified candidates with companies seeking expertise in finance, technology, marketing, legal, administrative, and customer support roles. At Tesoro Group, we are committed to empowering you for success by providing access to top-tier positions, competitive compensation packages, comprehensive benefits, and unmatched communication and support.

Tesoro Group is an Equal Opportunity Employer, and we welcome applicants from all backgrounds. We believe in creating an inclusive environment where talent thrives, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

We are committed to providing reasonable accommodation throughout the application and interview process. If you require assistance, please reach out to info@tesoroco.com. Various factors, including education, experience, location, job duties, and certifications, determine pay offered to successful candidates.