Project Executive - Luxury Residential Service & Small Projects

Published: 6/14/2022

Technology

Job Description

Job DescriptionABOUT THE COMPANY

Our work is defined by enduring relationships, where quality, integrity, and service are inseparable from every client experience.
We deliver high-end residential construction and concierge-level services to some of the most discerning clients, architects, and designers in the high end residential construction industry.
We are committed to providing a seamless, white-glove experience across every phase of the client relationship, from initial engagement through post-construction service.
POSITION OVERVIEW

The Project Executive – Service & Small Projects is a senior leadership role responsible for overseeing a portfolio of active and inactive service relationships as well as a portfolio of planned small projects while contributing to the strategic growth and operational excellence of the division.
This individual serves as a primary authority for clients, consultants, and internal teams, ensuring exceptional service delivery, financial performance, and project execution, particularly within occupied, high-end residential environments.
Blending leadership, operational oversight, and business development, this role plays a critical part in strengthening client relationships, driving repeat business, and advancing the long-term success of the Service & Small Projects division.
KEY RESPONSIBILITIES

PROJECT & PORTFOLIO LEADERSHIP

Oversee a portfolio of projects, ensuring alignment with budget, schedule, and quality expectations
Manage labor forecast and fleet.
Maintain accountability for overall client satisfaction across all assigned work
Lead regular project reviews to proactively manage risks and performance

FINANCIAL & OPERATIONAL OVERSIGHT

Ensure financial health across all projects, including budgets, forecasting, and cash flow management
Review and approve subcontracts, purchase orders, and change orders
Communicate proactively regarding financial impacts, scope changes, and schedule adjustments

CLIENT & STAKEHOLDER RELATIONSHIPS

Serve as a senior point of contact for clients, architects, designers, building management, and subcontractors
Build and maintain long-term relationships grounded in trust, discretion, and responsiveness
Uphold a consistent white-glove standard across all client interactions

TEAM LEADERSHIP & DEVELOPMENT

Mentor and guide Project Managers and project teams
Foster a culture of accountability, collaboration, and continuous improvement
Ensure strong communication and alignment across internal and external stakeholders

DIVISIONAL & STRATEGIC CONTRIBUTION

Support divisional P&L performance and operational goals
Contribute to business development efforts, including client retention and recurring service opportunities
Identify and implement process improvements to enhance efficiency and service delivery

QUALITY, SAFETY & EXECUTION

Ensure all projects meet the highest standards of craftsmanship, safety, and organization
Oversee work in occupied residences with a focus on minimal disruption and exceptional care
Maintain compliance with company standards, safety protocols, and regulatory requirements

QUALIFICATIONS

10+ years of experience in high-end residential construction or a related field
Proven ability to manage multiple projects and lead high-performing teams
Strong financial acumen with experience overseeing budgets and forecasting
Exceptional communication and client-facing skills
Demonstrated leadership, mentorship, and team development experience
Experience working in occupied luxury residential environments strongly preferred

CORE COMPETENCIES

Exceptional attention to detail and commitment to quality
Professionalism, integrity, and discretion in all interactions
Strong problem-solving and decision-making capabilities
Entrepreneurial mindset with a focus on growth and client satisfaction
Ability to thrive in a fast-paced, high-expectation environment

WHAT WE OFFER

Compensation: $190,000 to $215,000 Annually, commensurate with experience.
Comprehensive company benefits package offers:
Health insurance - medical with virtual visits and health advocate availability, dental and vision
401(k) with company match
Generous paid time off
Professional development opportunities
Accident, Critical Illness and Hospital Indemnity Insurance
HSA & FSA
$50,000 worth of employer paid life insurance
Legal Plan benefits
Identity & Fraud benefits
Pet Solution benefits
Employee referral bonus
Employee Assistance Program
Home & Auto discounts and more!

This position is NOT eligible for visa sponsorship.

WHY JOIN US

This is an opportunity to join a team that sets the standard for quality and service in high-end residential construction. You will lead complex, high-visibility projects, build lasting client relationships, and play a key role in shaping a growing division defined by excellence, trust, and performance.
EQUAL OPPORTUNITY & ETHICAL STANDARDS

We are committed to fostering a professional environment grounded in respect, integrity, and equal opportunity. All employees are expected to uphold the highest ethical standards in all business practices and interactions.

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