Job Description
Job Description
Position: Structured Cabling Technician Level 2
Location: New York 10016
Shift: Monday-Friday 9am-5pm
Rate: $35-$42 hourly
Duration: 12 month contract + extensions
Job Description
Insight Global is seeking a Structured Cabling Technician for one of our largest healthcare clients. This individual will be responsible for day-to-day cabling requests, including patches, moves, adds, and changes, while ensuring service goals and expectations are met across the enterprise.
Key Responsibilities:
• Manage service requests, incidents, and tasks assigned through the ITSM tool (Heat/Ivanti)
• Assess cabling requirements, obtain vendor pricing, coordinate chargebacks, and schedule and execute cabling work
• Support cabling needs across hospital locations and off-site facilities
• Assist with monitoring and management of BDF/IDF closets, including cleanliness, cable management, power, and cooling conditions
• Identify and escalate risks to services and ensure proper remediation
• Triage daily tickets and schedule related work
• Assemble work order packages for cabling vendors
• Manage work orders through completion and closeout
• Provide troubleshooting assistance and emergency support coverage
• Support technical issue resolution for devices located in technology rooms
• Coordinate vendor access and supervision
• Maintain secure access to technology rooms
• Manage inventory of assets within IDF/BDFs and data center environments
• Maintain and update rack elevations
• Support and monitor devices using available tools and automation where possible
Required Skills & Experience
• At least 4 years of experience in a Structured Cabling role within an enterprise environment
• Working knowledge of BICSI standards and their practical application
• Basic understanding of copper and fiber patching and cabling schemes
• Strong technical skills with basic networking and desktop systems knowledge
• Experience supporting power (UPS) and cooling systems in IT environments
• Prior experience supporting change management activities, including shutdowns and service-impacting events