On-Site IT Business Systems Administrator

Job Description

Job Description

MCCU is hiring a IT Business Systems Administrator! Click the link below to review the complete job description.

Ideal Candidate:

You'll love this role if you're someone who enjoys solving technical challenges, improving business systems, and supporting employees through reliable technology solutions. You are analytical, self-motivated, and committed to delivering exceptional service while maintaining secure and efficient systems. You thrive in a collaborative environment, take ownership of outcomes, and enjoy working with both technical and non-technical teams to drive operational success.

1. What Sets You Apart

• Service: Provides responsive, dependable technical support that enables employees to work effectively and serve members efficiently.
• Attention: Maintains detailed system documentation, carefully manages configurations, and follows IT security standards and procedures.
• Pride: Takes ownership of system performance, support tickets, projects, and technology initiatives from start to finish.
• Value: Identifies opportunities to improve processes, optimize technology investments, and increase operational efficiency.
• Advocate: Partners with employees, vendors, and leadership to support secure, effective technology solutions while proactively escalating risks and improvement opportunities.

1. What You Bring to the Role

• Minimum of three years of experience in application management and administration.
• Minimum of three years of experience troubleshooting and supporting production systems.
• Experience managing user accounts, system configurations, and application settings.
• Bachelor’s degree in computer science, Information Systems, Information Technology, or an equivalent combination of certifications and experience.
• Strong troubleshooting and root cause analysis skills.
• Experience with Microsoft 365, Exchange, SQL Server maintenance, and documentation tools.
• Strong communication skills with the ability to build relationships across departments and with external vendors.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

A Preview of What Joining Us as a IT Business Systems Administrator Looks Like

The IT Business Systems Administrator is responsible for maintaining and optimizing MCCU's critical business applications, including core banking, mortgage processing, and digital platforms. This role provides advanced application administration, user support, performance monitoring, and system configuration to ensure reliable and secure operations. The position works closely with business units, vendors, and the IT team to troubleshoot issues, lead system initiatives, support projects, and implement technology solutions that enhance employee and member experiences.

The role also supports IT security controls, system integrations, technology documentation, software maintenance, audit requests, and operational continuity while serving as an escalation point for complex technical issues

The Impact Behind This Role

1. Ensure business-critical applications remain available, secure, and optimized for employee use.
2. Provide advanced support and resolution for escalated technical and application issues.
3. Strengthen operational efficiency through system enhancements, integrations, and process improvements.
4. Support IT security initiatives, compliance requirements, and audit activities.
5. Build strong vendor partnerships to ensure reliable service, maintenance, and licensing management.
6. Deliver technology solutions that support MCCU employees and improve the member experience.

To learn more about our company, culture, and the benefits we offer, please click here.

Please note: This posting is not intended to serve as a full job description and does not outline all essential duties, responsibilities, or requirements of the role. For complete detailed information about this position, please refer to the linked job description at the bottom of this posting.

MCCU is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. Applicants requiring accommodations to the application and/or interview process should contact a representative of the Human Resource Department at (432) 687-8415.

All employment offers with My Community Credit Union are contingent upon the candidate having successfully completed a criminal background and credit check. My Community Credit Union will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.