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On-Site Customer Service

PublishedPublished: 6/14/2022
Real Estate

Job Description

Job Description

VSF Rentals is growing fast we've tripled our portfolio in 12 months and plan to double again in the next 1218. We're looking for a Community Manager to run day-to-day leasing and resident operations across our properties, based primarily out of our office with regular time at other sites.

What you'll do:

  • Be the first point of contact for resident inquiries, leasing questions, and concerns
  • Manage leasing documentation, phone/email correspondence, and resident records
  • Keep activity logs and CRM/property management software up to date
  • Partner with the regional team to improve resident satisfaction and site performance
  • Take ownership of your properties spot problems early and fix them without waiting to be told

Requirements

What you need:

  • 12 years of experience in high-volume customer service, leasing, property management, or operations, including direct resident and leasing interactions
  • Comfortable with spreadsheets, Google Drive, and CRM or property management software
  • Eligible to work in the United States
  • Regularly able to travel between properties as needed

Benefits

Why VSF Rentals:

  • Salary of $50,000$70,000/year + quarterly bonus incentives
  • 2 weeks PTO, no waiting period, with increases over time
  • Company-provided tech
  • Real advancement opportunity as we scale into new properties
  • A fast-moving, metrics-driven team where results not tenure determine your trajectory

We're a high-accountability, low-politics environment: we track results, reward performance, and give direct feedback. If you want structure and slow pace, this isn't it.

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