Senior Security System Administrator
Job Description
Job Description
ROLE SUMMARY: The Senior Security System Administrator serves as a critical technical leader within
the organization, supporting enterprise-level clients and government entities. This role combines hands on engineering expertise with strategic oversight, delivering both in-person and remote support across a
wide range of internal and external stakeholders.
With a focus on new product development and evaluation, this person is responsible for guiding the
evolution of M3T’s customer solutions and leading the implementation of M3T-hosted solutions. This
includes the design, deployment, and ongoing support of application-driven database systems critical to
M3T and customer business operations.
The Senior Security System Administrator ensures high-quality service delivery by managing technical
support workflows, tracking escalations, and mentoring team members. The role is central to
maintaining operational excellence, fostering cross-functional collaboration, and driving continuous
improvement across M3T’s technology ecosystem.
WORKING HOURS: Standard working hours are 7:30 a.m. to 4:30 p.m.; however, additional time may be
required as necessary to fulfill job responsibilities. Actual working hours may vary with mutual
agreement between the employee and management.
QUALIFICATIONS:
• Specialty / vertical degrees and IT certifications expected.
• Possess fluent knowledge of backend infrastructure technology platforms to include application
and network knowledge.
• Conceptual knowledge in the following areas: Access Control / Power Door / Gates / CCTV /
Intercom / Physical (Environmental) Security / Security Architecture and Design.
• Strong Innovative, motivational, and proactive personality.
• Strong verbal and written communications skills.
• Must be able to prioritize in a fast-paced working environment.
• Knowledge/capability to manage customer needs.
• Due to potential business requirements, this position may require the ability to obtain and
maintain a government security clearance. As such, candidates may be subject to a background
investigation.
KEY RESPONSIBILTIES:
• Assists with the installation, configuration, and ongoing usability of equipment and software.
• Assists in building solutions for customers.
• Works with vendor support contacts to resolve technical problems with equipment and
software.
• Recommends and / or performs upgrades on systems to ensure longevity and uptime.
• Testing and evaluating new technology.
• Providing support, including procedural documentation and relevant reports.
• Complete assigned job tickets, and projects in a timely manner.
• Works with external IT Support vendor to maintain the M3T network, software license and all in house technology.
• Accurately record, update and document requests.
• Research, development and training of M3T approved technology platforms and systems.
• Identifies and facilitates development of solutions for M3T and its clients.
• Presents a positive, helpful, customer-focused image.
• Represents the company in a professional and businesslike manner.
• Assists with providing top-notch support which will require troubleshooting user’s technical
issues.
• Supporting complex software and computer technology in a high-service environment.
• Serves as the primary point of technical support for internal customers, ensuring M3T team
members receive timely, effective, and respectful assistance.
• Promotes a positive, team-oriented environment by maintaining a collaborative, non-toxic
approach to communication and problem-solving.
UNIVERSAL BEHAVIOR EXPECTATIONS (CORE VALUES)
• Trust
• High Quality
• High Moral Principles
• High Expectations
• Promptness and Accuracy
• Selfless Sense of Duty
• Demand Excellence of Self and Others
• Accountability-For Success and Failures
• Abundant Mentality Towards Life
• Innovation and Experimentation
• Familial Responsibility
TRAVEL: This position requires travel for training, customer support, site visits, and other business related activities. Travel is a mandatory component of the role. Unless otherwise specified, employees
are responsible for arranging and covering their own transportation to and from travel locations within a
75-mile radius of their assigned office. Flexibility and reliability in meeting travel requirements are
essential to successfully performing the duties of this position.
Company DescriptionAt M3T Corporation, we do more than provide security solutions, we protect people, property, and critical assets through expertise, innovation, and unwavering commitment to our clients.
Based in Central Pennsylvania, M3T is a growing security solutions company built on professionalism, integrity, and operational excellence. Our team delivers high-quality security services for organizations that depend on trusted professionals to safeguard what matters most.
We're looking for experienced, motivated individuals who take pride in their work and thrive in dynamic environments. At M3T, you'll have the opportunity to make a real impact, work alongside skilled professionals, and grow with a company that values initiative, leadership, and continuous development.
If you're seeking more than just a job- if you're looking for a career where your expertise is respected, your contributions matter, and your growth is supported, we invite you to join the M3T team.
Protect. Lead. Grow. Build your future with M3T Corporation.
Company Description
At M3T Corporation, we do more than provide security solutions, we protect people, property, and critical assets through expertise, innovation, and unwavering commitment to our clients.\n\nBased in Central Pennsylvania, M3T is a growing security solutions company built on professionalism, integrity, and operational excellence. Our team delivers high-quality security services for organizations that depend on trusted professionals to safeguard what matters most.\n\nWe're looking for experienced, motivated individuals who take pride in their work and thrive in dynamic environments. At M3T, you'll have the opportunity to make a real impact, work alongside skilled professionals, and grow with a company that values initiative, leadership, and continuous development.\n\nIf you're seeking more than just a job- if you're looking for a career where your expertise is respected, your contributions matter, and your growth is supported, we invite you to join the M3T team.\n\nProtect. Lead. Grow. Build your future with M3T Corporation.