Job Description
Job DescriptionWe are looking for a detail-focused EDI Coordinator to join a restaurants and catering organization in Torrance, California. This contract opportunity with permanent potential will support the accuracy and efficiency of electronic order flow, invoicing, and issue resolution while partnering closely with operations, accounting, and customer contacts. The position is ideal for someone who can keep transactions organized, address exceptions quickly, and help maintain reliable service for customer accounts.
Responsibilities:
• Manage incoming electronic purchase orders, validate transaction details, and enter or update information accurately within internal systems.
• Partner with operations staff to confirm product availability, coordinate fulfillment timing, and support shipment planning for customer orders.
• Work alongside accounting to prepare billing records, issue invoices after delivery, and maintain complete supporting documentation.
• Research order, shipment, inventory, and invoice variances, then take action to resolve problems with customers and internal teams.
• Communicate with customers regarding order progress, delivery updates, confirmations, and follow-up on outstanding concerns.
• Maintain organized records for orders, invoices, and shipment activity to support accuracy, reporting, and audit readiness.
• Assist with EDI transaction troubleshooting to help ensure successful data exchange between customer platforms and company systems.
• Contribute to process enhancements that improve order management, customer service responsiveness, and cross-functional coordination.• At least 2 years of experience in EDI support, order processing, customer service, accounting coordination, or a similar business operations role.
• Working knowledge of electronic transactions, purchase order handling, invoicing workflows, and fulfillment processes.
• Experience using ERP or business systems; NetSuite experience is strongly preferred.
• Understanding of inventory movement, shipping coordination, and logistics-related documentation.
• Ability to identify discrepancies, reconcile records, and collaborate effectively with accounting and operations teams.
• Proficiency with Microsoft Office applications, especially Excel, along with strong data entry accuracy.
• Strong communication, organization, and problem-solving skills in a fast-paced environment.
• Familiarity with accounts payable, accounts receivable, invoice processing, QuickBooks, or related accounting support tools is a plus.