Job Description
Job DescriptionVIP Staffing is immediately hiring a Help Desk Technician for a local leading organization in Albuquerque, NM This is a Full Time Temp to Hire position The schedule is Mon-Friday 7:30 am-4:00 pmPay for this position is $21.00-$25.00 DOEAs a Help Desk Technician you will:
- Provide hardware and software support for desktops, laptops, printers and mobile devices
- Manage helpdesk tickets
- Ensure timely issue resolution and deliver excellent customer service to both local and remote employees
- Install and configure operating systems and software
- Troubleshoot hardware and software issues
- Manage and prioritize helpdesk tickets
- Communicate effectively with users on issues status.
- Maintain inventory and documentation of IT assets
- Support user accounts and system access
- Ensure compliance with security policies and software updates.
Help Desk Technician candidates must meet the following requirements for consideration:
- Associate's degree in Computer Science or related field, or equivalent experience
- BA degree in Computer Science or related field (preferred)
- 2+ years of desktop support experience
- Proficiency with Windows, linux, MacOS, Microsoft Office, Google Suite, and VMware
- Strong troubleshooting and communication skills
- Customer service-oriented with ability to multitask
- Mechanical skills for hardware repair (preferred)
- Experience with multi-platform
Don't Wait!! Apply Today#VIPStaffing # zrnm #DFWA