Information Technology Support Specialist

Job Description

Client Support Associate

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Location: Greensburg, PA 15601

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Duration: 3 months, with strong potential to extend

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Work arrangement: Onsite; local travel may be required

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Are you a customer-focused IT support professional who enjoys solving technical problems and helping people stay productive? We’re seeking a Client Support Associate to provide hands-on support in an enterprise environment.

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What you’ll do

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• Provide frontline technical support, resolving incidents and service requests through approved ITSM tools.

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• Install, configure, maintain, and troubleshoot Windows desktops, laptops, hardware, software, printers, and peripherals.

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• Support iOS and Android devices, Microsoft Office applications, and remote users.

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• Assist with employee onboarding, equipment deployment, technology refreshes, and IT asset management.

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• Help set up and troubleshoot audio/video conferencing technology and meeting rooms.

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• Coordinate with internal teams and vendors to drive timely issue resolution.

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• Maintain clear documentation and accurate inventory records.

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• Follow established change management, security, and service procedures.

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What you’ll bring

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• At least 5 years of hands-on experience supporting enterprise IT environments.

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• Strong Windows desktop administration and troubleshooting skills.

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• Experience installing, configuring, and repairing PC hardware.

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• Background supporting desktops, laptops, printers, and other peripherals.

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• Experience supporting iOS and Android mobile devices.

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• Proficiency with Microsoft Office applications.

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• Excellent customer service, communication, and problem-solving skills.

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• Ability to work onsite in Greensburg and travel locally when needed.

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Interested in a hands-on support role with the potential to extend? Apply today.