Job Description
Job DescriptionLHH is seeking a Commercial Excellence Lead in Charlotte, NC for a growing, global organization within a highly data-driven, B2B environment. This is a newly created opportunity designed to strengthen commercial execution, elevate sales performance visibility, and build scalable processes across a rapidly evolving business unit.
This position offers a unique blend of hands-on execution and process development, ideal for someone who enjoys translating data into actionable insights while influencing sales teams and business leaders.
Key Responsibilities
Commercial Performance & Insights
- Develop and maintain reporting frameworks that provide visibility into sales performance, margins, and pipeline health
- Analyze commercial data to identify trends, risks, and opportunities that support leadership decision-making
- Build dashboards and reporting tools to improve organizational transparency
Forecasting & Pipeline Management
- Support and drive structured forecasting cycles and pipeline review processes
- Ensure CRM data integrity, consistency, and overall usability
- Proactively identify pipeline gaps and recommend corrective actions
Sales Process & CRM Optimization
- Strengthen adoption and effectiveness of CRM tools (Salesforce preferred)
- Promote disciplined sales processes and consistent opportunity tracking
- Partner with sales teams to improve data accuracy and reporting reliability
Commercial Excellence Enablement
- Support rollout and adoption of commercial excellence initiatives, tools, and best practices
- Provide guidance to sales teams on process adherence and technology utilization
- Reinforce consistent cadence across reporting and execution activities
Pricing & Commercial Analytics
- Analyze pricing trends, discounting behavior, and deal performance
- Support margin improvement initiatives through data-driven insights
- Contribute to enhancing pricing transparency and discipline
What Makes This Role Unique
- High visibility role supporting global commercial performance initiatives
- Opportunity to build and refine processes within a growing function
- Direct collaboration with commercial leadership, sales teams, and product stakeholders
- Clear path for career growth, including future leadership potential
- Fast-paced, forward-thinking environment focused on data-driven decision making
Qualifications
- 5+ years of experience in Commercial Excellence, Sales Operations, Revenue Operations, or Commercial Analytics
- Proven ability to manage forecasting processes, pipeline analysis, and sales reporting
- Strong experience working with CRM systems (Salesforce highly preferred)
- Advanced Excel skills required; experience with Power BI or Tableau is a plus
- Background in a B2B environment (manufacturing, industrial, or similar industries preferred)
- Ability to balance hands-on execution with strategic thinking
Ideal Candidate Profile
- Strong business acumen with the ability to connect data to commercial outcomes
- Comfortable influencing sales teams and driving accountability
- Process-oriented with a mindset for continuous improvement
- Collaborative, adaptable, and motivated to build scalable solutions
Location
Charlotte, NC (Hybrid: Monday-Thursday onsite, Friday remote)
Pay Details: $110,000.00 to $125,000.00 per year
Search managed by: Sunny Hill
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.