Job Description
Job Description
Most Important:
- Must execute job instructions correctly.
- Must follow all steps.
- Must be willing to understand our system and perform each step of it correctly and on time.
- Communicate with tenants and clients properly and respectfully
- Must be able to communicate effectively in English, both verbally and in writing.
- Must communicate clearly, professionally, and effectively with management, clients, and fellow team members.
- Maintain company standards for workmanship, safety, appearance, and customer service
Responsibilities
- Complete all or most types of maintenance and repair work orders efficiently and accurately
- Perform drywall repairs, painting, carpentry, and finish work
- Plumbing repairs
- Electrical repairs
- Install and repair doors, locks, hardware, appliances, and building components
- Complete unit turns and punch-list items
- Assist with emergency maintenance requests when needed
Required Qualifications
- Minimum 3 years of maintenance, construction, or handyman experience
- Strong troubleshooting and problem-solving abilities
- Valid driver’s license and reliable transportation
- Ability to work independently with minimal supervision
- Ability to lift 75 pounds and perform physical work throughout the day
- Professional appearance and demeanor
- Ability to use smartphones, apps, and work order management software
Communication Requirements
- Must speak, read, and write English fluently
- Must be able to communicate clearly and professionally with clients, residents, and coworkers
- Must be capable of explaining repairs, providing updates, and documenting work performed
- Strong customer service skills are required
- Bilingual candidates are encouraged to apply
Preferred Qualifications
- Apartment maintenance experience
- Hotel maintenance experience
- HVAC troubleshooting experience
- EPA Certification
- Construction or remodeling experience
- Leadership or crew management experience
What Success Looks Like
- Arrives on time and prepared each day
- Completes work orders with minimal callbacks
- Maintains excellent communication with clients and management
- Produces high-quality workmanship
- Represents Alt Pro Services professionally on every job site
- Identifies opportunities to improve properties and add value for clients