Senior L2 Application Analyst - Pathology application support
Technology
Job Description
Job Description
The Application Support Analyst is responsible for providing Level 2 (L2 application support for an assigned portfolio of applications, ensuring service stability, incident resolution, and operational excellence. The role participates in Knowledge Transfer (KT), shadow and reverse shadow activities, supports offshore delivery teams, manages application-specific risks and dependencies, and coordinates with L3 teams, vendors, and business stakeholders to ensure effective support delivery.