Job Description
Preferred: Preferred: U.S. Citizens (USC) – Local Candidates Only.
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Job Summary:
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We are looking for an IT Support Technician with hands-on experience in Windows device imaging, deployment, and shipping/logistics. The candidate will be responsible for preparing, configuring, deploying, and tracking Windows laptops and desktops.
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Key Responsibilities:
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- Perform Windows OS imaging and reimaging on laptops and desktops.
- Configure and deploy Windows devices for end users.
- Install required software, drivers, and security updates.
- Handle device packaging, shipping, and logistics.
- Track hardware shipments, deliveries, and device inventory.
- Troubleshoot basic Windows hardware and software issues.
- Maintain deployment records and update asset management systems.
- Coordinate with IT teams and end users to ensure smooth device delivery.
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Required Skills:
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- Experience in Windows device imaging and deployment.
- Knowledge of Windows 10/11 operating systems.
- Experience with laptop/desktop configuration and setup.
- Familiarity with shipping, logistics, and IT asset management.
- Basic hardware and software troubleshooting skills.
- Good communication and coordination skills.
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