Job Description
Position: Desktop Support Engineer
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Location: Work Location: 303 W 3rd Avenue, Ranson, WV 25438(Onsite)
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Job Summary: We are looking for a Desktop Support Engineer to provide onsite IT support for end users, including troubleshooting hardware, software, network, and operating system issues. The ideal candidate will have experience supporting Windows environments, Office 365, Active Directory, and end-user devices.
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Key Skills:
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- Desktop & Laptop Support
- Windows 10/11
- Microsoft Office 365
- Active Directory
- VPN & Remote Support
- Hardware Troubleshooting
- Printers & Peripherals
- ServiceNow / Ticketing Tools
- Basic Networking (DNS, DHCP, TCP/IP)
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Requirements:
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- 2+ years of Desktop Support experience
- Strong troubleshooting and customer support skills
- Experience in corporate/enterprise IT environments
- Ability to work onsite in Reston, VA
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Location for LinkedIn: 📍 Reston, Virginia, United States
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LinkedIn Keywords: Desktop Support, IT Support, Technical Support, Help Desk, Service Desk, Office 365, Active Directory, Windows Support, End User Support, ServiceNow, Hardware Support.