Job Description
Job Description
Arcade Game Technician
Department: Arcade
Location: Celebration Station - Oklahoma City, OK
Position Type: FT Hourly
Company Overview:
Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.
Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high-five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.
As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long-term career, there’s a spot for you here.
Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone’s contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.
If you’re service-minded, motivated, and ready to be part of something fun and meaningful, we’d love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day.
Job Summary:
The Arcade Game Technician is responsible for the repair and maintenance of arcade games and select attractions within the facility. This position performs preventive maintenance, responds to in-park game issues, and supports overall equipment functionality to ensure a strong guest experience.
Reports to: Technical Services Manager (TSM) and General Manager
Weekend availability is required.
Essential Duties and Responsibilities
- Diagnose and repair arcade game issues in a timely manner
- Respond to game calls during operating hours
- Perform weekly preventive maintenance on machines
- Test every game weekly and log results in the tracking system
- Complete weekly maintenance sheets and assigned dashboard tasks
- Maintain proper prize levels in all self-contained and instant win games
- Maintain game appearance and functionality throughout open hours
- Perform lighting and sound system repairs and maintenance
- Support repairs on miniature golf course features, batting cages, and other attractions as needed
- Perform basic facility repairs and maintenance as needed
- Keep workshop clean, organized, and safe
- Inform the TSM and General Manager of potential equipment issues
- Maintain a safe work environment and follow all safety standards
- Complete weekly cleaning checklists and assigned projects
- Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education and Experience
- Working knowledge of how to operate a multi-meter
- Basic electronic troubleshooting skills
- Ability to read schematics and flowcharts
- Prior arcade or mechanical repair experience is a plus
Computer Skills
-
Working knowledge of Microsoft Office and internet applications
Communication Skills
- Ability to read and understand instructions and correspondence
- Ability to write simple correspondence
- Ability to communicate effectively with team members and leadership
Technical Skills
- Strong mechanical and technical aptitude
- Ability to diagnose problems using proper tools and documentation
Physical and Schedule Requirements
- Frequent walking, bending, lifting, and hands-on activity
- Must be available to work weekends, evenings, and holidays
- Background check may be required
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program.
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