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Desktop Support (ND2026)

PublishedPublished: 6/14/2022
Technology
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Job Description

Job Description

Is this contract to hire/possible extension? Temp to perm possible
Shift start time and end time? First shift, 8:00am to 4:00pm roughly
Driving or Non-Driving? Non-Driving but may have to drive between sites

Targeted Start date: ASAP


Qualifications

  • Ability to use Excel and service applications to track repair information
  • Customer communication
  • HW analysis skill sets for Dell or other vendors
  • DELL Desktop PC, Install/Support, Expert


FE 4 Job Description:

  • As a Field Engineer 4, you will work in a highly directed environment.
  • Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
  • You will also perform other non-troubleshooting duties.
  • Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
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