Job Description
we currently have two open positions based in Pleasanton, California (onsite). Please find the job descriptions for the L3 and L4 roles attached/below for your review.
Could you kindly review them and let us know if you have any suitable candidates who match the requirements?
Rate Details:
- L3 Role
- L4 Role
Location - Pleasanton, California (onsite)
Job Details
KP’s Job Title
L4 Systems Administrator on HyperV, Operating Systems & Hardware knowledge
Desired Job Title
HyperV Senior Systems Engineer , Virtualization and Windows Clusters
Job Summary
This role requires deep expertise in supporting, configuring, and monitoring Windows operating systems. The position is responsible for managing escalations and driving interdepartmental coordination in a large, highly customized enterprise environment.
Key challenges include maintaining service level agreements at scale and effectively managing dependencies across multiple teams and service providers.
Essential Responsibilities
Own Hyper-V platform strategy, architecture, and operations; act as the final escalation point for complex issues
Design and implement high availability (HA) and resiliency patterns aligned to SLO/SLA objectives; lead post-incident corrective actions
Lead Windows Server lifecycle management, including standard images, patch governance, and reduction of technical debt
Establish observability standards, performance baselines, and proactive monitoring using automation and runbooks
Drive ITSM excellence, including major incident management, root cause analysis (RCA), problem management, and change governance
Manage capacity forecasting and optimization across compute, storage, and network; support investment decisions with data
Define and manage backup, restore, and disaster recovery (DR) readiness; execute DR tests and close identified gaps (RPO/RTO alignment)
Enforce security hardening, vulnerability remediation, and audit compliance for the virtualization stack
Collaborate across infrastructure and application teams; mentor engineers and lead architecture reviews and operational standards
Minimum Qualifications
Minimum 10 years of experience in Windows/Intel and/or UNIX/Linux administration
Minimum one (3) year in an informal leadership role within IT or operations teams
Bachelor’s degree in relevant field or equivalent experience
Additional Requirements (Working Knowledge)
HPE Blade and DL Servers
Fibre Channel Storage
VMware Administration
Automation using Ansible or PowerShell
Preferred Qualifications
Active Directory experience
System administration experience
Experience working with senior leadership
Experience in large, matrixed organizations
Experience working with IT vendors
Experience writing documentation and SOPs
Preferred Certifications
Microsoft Certified Systems Administrator (MCSA)
Level 3 (L3) – Hyper‑V Senior Engineer / SME
Key Responsibilities (L3 Framing)
- Support Hyper‑V platform operations and maintenance, handling complex incidents and acting as an escalation point within the engineering team.
- Implement high availability (HA) configurations and resiliency solutions as per defined architecture, and contribute to post‑incident analysis and corrective actions.
- Execute Windows Server lifecycle activities, including OS builds, patching, upgrades, and adherence to standard images and operational guidelines.
- Monitor system performance and health, leveraging existing observability tools, dashboards, and runbooks to ensure proactive issue identification and resolution.
- Participate in ITSM processes, including incident resolution, supporting root cause analysis (RCA), implementing problem fixes, and executing approved changes.
- Track and report capacity utilization across compute, storage, and network resources; provide inputs for capacity planning and optimization.
- Execute backup, restore, and disaster recovery activities, ensuring systems meet defined RPO/RTO targets during DR drills and actual recovery scenarios.
- Perform security patching and vulnerability remediation, ensuring compliance with defined security and audit requirements.
- Collaborate with infrastructure and application teams for issue resolution, service improvement, and knowledge sharing within the team.
Minimum Qualifications -
Minimum 6 years of experience in Windows/Intel and/or UNIX/Linux administration
Minimum one (1) year in an informal leadership role within IT or operations teams
Bachelor’s degree in relevant field or equivalent experience
Additional Requirements (Working Knowledge)
HPE Blade and DL Servers
Fibre Channel Storage
VMware Administration
Automation using Ansible or PowerShell
Preferred Qualifications
Active Directory experience
System administration experience
Experience working with senior leadership
Experience in large, matrixed organizations
Experience working with IT vendors
Experience writing documentation and SOPs
Preferred Certifications
Microsoft Certified Systems Administrator (MCSA)