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Maintenance Manager

Hillman Housing Corporation
locationNew York, NY, USA
PublishedPublished: 6/14/2022
Real Estate
Full Time

Job Description

Job Description

Maintenance Manager

· Salary: $89,000 - $115,000/year (based on experience & certifications)

· Location: Manhattan, NY (on-site, non-live-in)

· Schedule: Pending

· Union Status: Covered under the SEIU Local 32BJ collective bargaining agreement

About the Role

A well-established, community-centric coop in Manhattan is seeking an experienced, proactive Maintenance Manager to lead our day-to-day building operations. In this role, you will champion a safe, clean, and resident-focused environment while overseeing capital improvements, building compliance, and a dedicated maintenance team.

You will report directly to our Managing Agent and collaborate closely with the Board of Directors to keep our property running seamlessly.

Key Responsibilities

  • Team Leadership: Supervise, schedule, and mentor the cooperative’s Maintenance Team. Foster a culture of professionalism, safety, accountability, and great customer service.
  • Building Operations & Work Orders: Manage the work order system (via BuildingLink) to ensure resident requests are prioritized and resolved promptly. Oversee HVAC, boilers, plumbing, electrical, and fire safety systems.
  • Compliance & Inspections: Ensure full compliance with NYC codes and regulations, including FISP (Local Law 11), Local Law 97, and FDNY/DOB mandates.
  • Capital Projects & Vendor Management: Act as the on-site liaison for capital upgrades (elevators, façade, mechanicals). Solicit competitive contractor bids, review proposals, and monitor project timelines and budgets.
  • Emergency Response: Coordinate and respond to after-hours calls and respond to emergencies to ensure resident safety.

What We Are Looking For

  • Experience: 5+ years of experience as a Maintenance Manager, Superintendent, or Project Manager in a large NYC residential co-op, condo or luxury property
  • Technical Savvy: Deep knowledge of NYC building systems and regulatory compliance. Proficiency with BuildingLink and MS Office
  • Skills: Strong communication, budget management, and problem-solving skills, with the ability to read engineering reports and building plans
  • Certifications: Preferred knowledge of FISP and LL97; FDNY Certificates of Fitness (S-12, S-13, P-99) are a major plus (or willingness to obtain post-hire)
  • Focus: This is an exclusive, full-time role dedicated solely to the co-op (outside "side jobs" on-property are not permitted)

Your First 6 Months (Introductory Roadmap)

During the initial six-month introductory period, success will be evaluated based on your progress in the following operational milestones:

  • Streamlining and improving the maintenance work order process
  • Developing an effective resident communication and feedback process
  • Gaining a comprehensive working understanding of all major building systems
  • Beginning the documentation of building systems and standard operating procedures
  • Establishing positive, professional working relationships with residents, staff, management, and the Board

What We Offer

  • Comprehensive 32BJ health, welfare, pension, and retirement benefits
  • Paid vacation, holidays, and sick leave
  • An on-site parking space
  • Company-provided/reimbursed cell phone
  • Opportunities for professional development and training
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