Assistant Property Manager

Job Description

Assistant Property Manager - Commercial Real Estate

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Location: Washington, DC

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Employment Type: Direct Hire | Full-Time | On-Site

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Salary: $70,000-$75,000 annually

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Industry: Commercial Real Estate / Property Management

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Position Overview

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NRI Staffing is seeking an experienced and service-oriented Assistant Property Manager to support the operations of a premier Class A commercial office property in downtown Washington, DC.

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This role is ideal for a commercial property management professional looking to further develop their career and advance into a future Property Manager position. The Assistant Property Manager will play a key role in daily building operations, tenant relations, financial administration, vendor management, facilities coordination, and tenant engagement initiatives.

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The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced, high-visibility environment. Strong communication skills, professionalism, sound judgment, and a commitment to exceptional tenant service are essential.

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This is a 100% on-site position.

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Key Responsibilities

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Property Operations & Tenant Services

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• Support the day-to-day management and operations of a Class A commercial office property.

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• Serve as a professional and responsive on-site presence for tenants, vendors, and building staff.

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• Conduct regular property inspections to ensure cleanliness, safety, and overall building presentation.

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• Coordinate with engineering, security, janitorial staff, contractors, and vendors to maintain operational excellence.

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• Identify operational issues and ensure timely resolution.

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• Monitor and manage tenant requests through the property's work order and tenant portal systems.

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• Track service levels, follow up on open work orders, and ensure tenant issues are resolved promptly.

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• Maintain high levels of tenant satisfaction through proactive communication and follow-through.

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Tenant Relations & Engagement

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• Act as a primary point of contact for tenant inquiries and service requests.

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• Manage tenant communications, building notices, and portal updates.

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• Coordinate tenant move-ins, move-outs, and related building procedures.

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• Plan and execute tenant appreciation events and engagement programs.

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• Coordinate event logistics, vendors, catering, communications, and on-site execution.

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• Gather tenant feedback and identify opportunities to enhance the tenant experience.

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Vendor & Facilities Management

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• Oversee the performance of security, janitorial, and other contracted service providers.

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• Monitor staffing levels, service quality, and compliance with building standards.

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• Coordinate maintenance requests, vendor scheduling, and service follow-up.

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• Maintain vendor files, contracts, certificates of insurance (COIs), and related documentation.

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• Partner with engineering staff regarding building systems, maintenance activities, and vendor oversight.

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• Support sustainability and ESG initiatives as applicable.

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Financial & Administrative Management

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• Assist with annual operating budgets and financial planning.

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• Review and process accounts payable in accordance with established procedures.

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• Support financial reporting, variance analysis, and budget tracking.

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• Monitor rent collections and assist with delinquency resolution efforts.

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• Maintain property records, lease documentation, operational reports, and management files.

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• Prepare recurring reports, inspection logs, and operational updates.

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Leasing Administration & Projects

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• Maintain knowledge of tenant lease provisions, obligations, and critical dates.

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• Assist with lease administration, renewals, expansions, and tenant correspondence.

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• Support tenant improvement projects, capital projects, and vendor-related initiatives.

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• Obtain proposals, track project schedules, and maintain project documentation.

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• Assist with risk management, emergency preparedness, and safety compliance initiatives.

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Qualifications

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Required

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• 2-3+ years of commercial property management experience.

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• Experience supporting commercial office properties; Class A office experience strongly preferred.

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• Bachelor's degree preferred; equivalent experience will be considered.

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• Experience working with tenants, vendors, contractors, engineering teams, security, and janitorial personnel.

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• Strong organizational and time-management skills with the ability to manage multiple priorities.

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• Excellent verbal and written communication skills.

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• Strong customer service and relationship-building abilities.

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• Ability to analyze issues, troubleshoot problems, and make sound decisions independently.

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• Proficiency in Microsoft Office, particularly Excel.

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• Valid driver's license and ability to travel to other properties as needed.

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Preferred

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• Experience with property management platforms such as MRI, Yardi, Nexus, AvidXchange, or similar systems.

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• Experience utilizing tenant portals and work order management systems.

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• Professional certifications or coursework such as BOMA RPA, IREM CPM, or related designations.

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• Experience supporting budget preparation, financial reporting, and capital projects.

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Career Growth Opportunity

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This position offers significant visibility and exposure across all aspects of commercial property management, including:

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• Property operations

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• Financial management

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• Tenant relations

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• Vendor oversight

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• Leasing administration

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• Capital projects

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• Building operations

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The successful candidate will have the opportunity to expand their responsibilities and progress toward a Property Manager role.

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Ideal Candidate Profile

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The successful candidate will demonstrate:

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• A stable and progressive career history within commercial real estate or property management.

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• Professionalism and polish appropriate for a Class A office environment.

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• Strong attention to detail and follow-through.

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• Excellent judgment and problem-solving skills.

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• A proactive, service-driven approach to tenant and building operations.

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• The ability to remain organized and composed in a fast-paced environment.

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• A genuine interest in building a long-term career in commercial property management.

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Work Environment

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• 100% on-site at a Class A commercial office property in Washington, DC.

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• Frequent interaction with tenants, vendors, contractors, and building personnel.

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• Regular property walks and inspections.

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• Ability to perform occasional light lifting (up to 20 pounds).

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• Occasional travel to other properties or office locations may be required.

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Compensation

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$70,000-$75,000 annually, commensurate with experience and qualifications.

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This is a direct-hire opportunity through NRI Staffing with a respected and established commercial real estate organization.

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Summary of Improvements

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• Removed repetitive references to Class A operations, professionalism, and tenant service.

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• Consolidated overlapping sections (tenant portal, work orders, facilities, and operations).

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• Reduced the overall length by approximately 35-40% while retaining key qualifications and responsibilities.

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• Improved readability for candidates and job board postings.

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• Emphasized growth potential and career progression without duplicating content.

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