Regional Property Manager

Published: 6/14/2022

Real Estate

POSITION SUMMARY

Under the Director of Asset Management, the Regional Property Manager (RPM) oversees the day-to-day

operations of the assigned TGHA Managed Portfolio by implementing policies, procedures and

practices to enable each property to meet budgeted financial goals and achieve operational

performance objectives. This portfolio is comprised of properties financed with diverse funding

streams including federal low-income housing tax credit program, Project Based Section 8, and other

affordable income restricted/low-income housing financing. RPM provides direction and leadership to

a growing team of community management teams.

All activities must support The Greenville Housing Authority’s (“TGHA” or “Authority”) mission,

strategic

goals, and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities listed below describe the general nature and scope of

work. Other responsibilities, duties, and skills may be required and assigned as needed.

1. Regional Leadership and Staff Development

• Provides direct supervision, leadership, and oversight of assigned Property Managers and

indirect oversight of their respective property management teams.

• Recruits, hires, trains, coaches, and develops Property Managers; establishes clear

expectations and holds staff accountable for performance, professionalism, and achievement

of established objectives.

• Conducts regular supervisory meetings, provides ongoing feedback, completes

written performance evaluations, and develops and monitors performance improvement

plans as necessary.

• Evaluates staffing levels, organizational effectiveness, training needs, succession planning,

and employee development opportunities across the assigned portfolio.

• Promotes consistency in policies, procedures, operational practices, communication, and

service delivery across all assigned properties.

• Fosters a collaborative, service-oriented, and accountable work environment that

supports employee engagement, professional growth, and retention.

• Identifies recurring performance challenges and develops strategies to strengthen

Property Manager effectiveness and overall team performance.

2. Portfolio Operations and Asset Performance

• Oversees the operational performance of assigned properties and holds Property

Managers accountable for day-to-day management, established performance standards, and

implementation of Authority policies and procedures.

• Monitors occupancy, vacancy, leasing activity, collections, rent loss, work order

performance, resident concerns, staffing, and other key performance indicators.

• Reviews property-level reports and trends to identify operational deficiencies, emerging

risks, and opportunities for improvement.