Job Description
Job Description:\n\nELECTRICAL OPERATIONS MANAGER\n$100,000 Base Salary + Profit Sharing | Target Total Compensation: $150,000+\nApex Solutions | Danville, Kentucky\nFull-Time | Monday–Friday | 7:00 AM–5:00 PM\nWE ARE NOT PRIVATE EQUITY. WE ARE FAMILY-OWNED AND BUILT FOR THE LONG TERM.\nWe're looking for a leader, not just another employee.\nApex Solutions is a locally owned and operated company serving Central Kentucky since 2008. What began as a plumbing company has grown into a multi-trade organization offering Plumbing, HVAC, Electrical, Construction, and other specialized services.\nWe are seeking an experienced, motivated, and results-driven Electrical Operations Manager to help develop, lead, and grow our Electrical Division.\nThis is a unique opportunity for an experienced electrical professional who wants more than a traditional management position. You'll have the opportunity to build a department, develop a team, influence business decisions, and share financially in the division's success.\nWe want someone who thinks like an owner, leads by example, takes accountability, and is motivated to build something exceptional.\nThis is initially a hands-on leadership position. The successful candidate must be willing to work alongside technicians in the field, assist with sales and estimating, and establish the operational foundation of the department. As the division grows, the role will transition toward full-time leadership, management, and business development.\n\nWHY JOIN APEX SOLUTIONS?\nFamily-Owned. Locally Operated. Not Private Equity.\nAt Apex Solutions, we believe the people who build our company should have the opportunity to benefit from its success.\nOwnership Mentality: We empower our leaders to make decisions, solve problems, and take responsibility for their departments.\nExceptional Earning Potential: Earn a competitive six-figure salary with additional profit-sharing opportunities directly tied to the performance of the Electrical Division.\nOpportunity to Build: Help develop and grow an Electrical Division with the support, infrastructure, and resources of an established multi-trade company.\nProfessional Growth: Access industry-leading training, leadership development, and coaching through our Nexstar Network affiliation.\nModern Equipment and Technology: Work with professional equipment, advanced tools, and ServiceTitan field-service management software.\nStrong Administrative Support: Our dedicated Dispatch, Customer Service, Warehouse, Marketing, Accounting, and Human Resources teams allow our field leaders to focus on building successful operations.\nCommunity Commitment: Join a company that takes pride in serving Central Kentucky and supporting the communities where we live and work.\n\nCOMPENSATION & BENEFITS\n$100,000 BASE SALARY + PROFIT SHARING\nTarget total annual compensation of approximately $150,000, with additional earning potential based on division profitability and performance.\nOur compensation package includes:\n\n$100,000 annual base salary\nProfit-sharing incentive program tied to Electrical Division performance\nTarget total compensation of approximately $150,000 annually, subject to achieving performance and profitability goals\n100% employer-paid employee medical insurance premiums\nDental insurance\nVision insurance\n401(k) retirement plan with company matching\n80+ hours of accrued paid time off annually\nPaid company holidays\nPaid professional training and continuing education\nNexstar Network training, coaching, and professional development\nCompany-provided uniforms, polos, T-shirts, and hats\nCompany iPad and access to ServiceTitan\nEmployee recognition and performance-based rewards\nSupportive, team-oriented working environment\nDedicated office, dispatch, warehouse, marketing, and administrative support\n\nStandard Schedule: Monday–Friday, 7:00 AM–5:00 PM, with additional hours or emergency management support as operational needs require.\nProfit-sharing compensation is performance-based and governed by the company's written incentive plan. Target compensation is not guaranteed.\n\nPOSITION OVERVIEW\nThe Electrical Operations Manager will be responsible for the development, leadership, daily operations, profitability, and long-term growth of the Apex Solutions Electrical Division.\nThis individual will oversee field operations, technician performance, customer satisfaction, safety, quality control, estimating, sales development, and departmental financial performance.\nWe are looking for a leader who can successfully balance technical expertise with business management.\nThe ideal candidate will understand that running a successful electrical department requires more than completing electrical work. It requires developing people, generating revenue, managing costs, delivering exceptional service, and creating repeatable systems that support profitable growth.\n\nKEY RESPONSIBILITIES\n1. Division Development & Growth\n\nTake an active role in building, expanding, and developing the Electrical Division.\nWork directly with company ownership to establish departmental goals, growth strategies, and performance expectations.\nAssist with sales, estimating, customer relationships, and business development.\nIdentify opportunities to expand residential, commercial, and light industrial electrical services.\nDevelop operational procedures, pricing strategies, and service standards.\nEstablish systems that allow the department to scale efficiently and profitably.\nInitially work hands-on in the field as needed while building a capable and self-sufficient team.\n\n2. Leadership & Team Management\n\nDirect and oversee electricians, apprentices, and other Electrical Division personnel.\nLead by example and establish a culture of accountability, professionalism, safety, and quality.\nRecruit, interview, hire, onboard, train, and develop qualified team members.\nConduct regular team meetings, ride-alongs, coaching sessions, and performance evaluations.\nEstablish clear expectations for productivity, workmanship, customer service, and professional conduct.\nAddress performance concerns promptly and professionally.\nDevelop technicians into skilled, independent, and productive professionals.\nCreate a team capable of operating efficiently without constant management intervention.\n\n3. Daily Operations & Field Support\n\nOversee daily scheduling, dispatch coordination, job assignments, and field productivity.\nEnsure technicians are properly equipped and prepared to complete assigned work.\nAssist with complex diagnostics, electrical troubleshooting, and technical problem-solving.\nReview electrical plans, schematics, one-line diagrams, and project specifications.\nOversee electrical service, repairs, installations, panel upgrades, service changes, generators, EV chargers, lighting, and other projects.\nCoordinate permits, inspections, and code-compliance requirements.\nEnsure all work complies with applicable electrical codes, Kentucky licensing requirements, and company standards.\nMonitor open jobs, incomplete work, follow-up appointments, and outstanding estimates.\nEnsure accurate and timely job documentation in ServiceTitan.\n\n4. Financial Performance & Profitability\n\nTake ownership of the Electrical Division's financial performance.\nMonitor revenue, gross profit, operating expenses, labor efficiency, and departmental profitability.\nReview estimates, pricing, labor allocation, and material costs to protect job margins.\nEstablish and monitor key performance indicators, including:\n\nDepartment revenue and profitability\nTechnician productivity and efficiency\nAverage ticket\nEstimate conversion rate\nSales performance\nCallback percentage\nCustomer satisfaction and reviews\nLabor and material cost control\n\nIdentify financial weaknesses and implement corrective actions.\nWork with ownership and Accounting to develop budgets, forecasts, and growth targets.\nProvide regular performance reports and operational updates to company leadership.\n\n5. Quality Control & Customer Satisfaction\n\nMaintain high standards for workmanship, professionalism, and customer service.\nInspect completed work and ensure jobs meet company quality standards.\nInvestigate callbacks, failed inspections, and customer complaints.\nIdentify recurring workmanship issues and implement corrective training.\nAssist with escalated customer concerns and ensure timely, professional resolutions.\nPromote clear communication, accurate estimates, and a positive customer experience.\nProtect and strengthen the reputation of Apex Solutions.\n\n6. Safety, Compliance & Asset Management\n\nEnforce company safety policies, OSHA requirements, and applicable electrical safety standards.\nEnsure proper use of personal protective equipment and safe electrical work practices.\nMaintain awareness of NEC requirements and applicable Kentucky regulations.\nOversee departmental tools, inventory, equipment, vehicles, and material purchasing.\nEnsure service vehicles are properly stocked, organized, maintained, and operated safely.\nCoordinate with other Apex Solutions divisions to maintain efficient company-wide operations.\n\nREQUIRED SKILLS & COMPETENCIES\nLeadership & Business Management\n\nStrong leadership, coaching, and employee development abilities.\nAbility to build and manage a profitable electrical service department.\nUnderstanding of budgeting, job costing, labor efficiency, pricing, and profitability.\nAbility to hold employees accountable while maintaining a positive and professional culture.\nStrong organizational, planning, and decision-making skills.\nAbility to manage competing priorities in a fast-paced service environment.\nStrong sales, estimating, and customer relationship skills.\n\nTechnical Expertise\n\nExtensive experience in residential and commercial electrical service and installation.\nStrong working knowledge of the National Electrical Code.\nAdvanced electrical troubleshooting and diagnostic capabilities.\nAbility to read and interpret blueprints, schematics, wiring diagrams, and project drawings.\nKnowledge of electrical distribution systems, panels, service equipment, generators, transfer switches, EV chargers, lighting, controls, and surge protection.\nAbility to guide and train technicians through complex electrical challenges.\nCommitment to safe work practices and quality workmanship.\n\nTechnology & Communication\n\nStrong written and verbal communication skills.\nProficiency with computers, tablets, email, and digital reporting systems.\nAbility to learn and effectively use ServiceTitan or comparable field-service software.\nAbility to communicate professionally with customers, technicians, vendors, inspectors, and company leadership.\n\nMINIMUM REQUIREMENTS\n\nHigh school diploma or equivalent.\nValid Kentucky Journeyman Electrician License.\nValid driver's license with an insurable driving record.\nStrong electrical service, installation, and troubleshooting experience.\nWorking knowledge of applicable electrical codes and safety regulations.\nAbility to lead technicians, manage field operations, and resolve customer concerns.\nAbility to review estimates, invoices, and job documentation.\nWillingness to work in the field during the development of the division.\nAbility to provide occasional overtime or after-hours management support.\nAbility to successfully complete applicable pre-employment screening requirements.\n\nPREFERRED QUALIFICATIONS\n\nKentucky Master Electrician License — Strongly Preferred\nFive or more years of electrical field experience.\nPrevious Electrical Operations Manager, Service Manager, or supervisory experience.\nExperience building or growing an electrical service department.\nProven success managing revenue, profitability, and technician performance.\nExperience with residential and commercial electrical systems.\nGenerator installation and service experience.\nEV charger installation experience.\nService sales and estimating experience.\nOSHA 10 or OSHA 30 certification.\nNFPA 70E electrical safety training.\nServiceTitan experience.\nExperience recruiting, training, and developing electricians and apprentices.\nFamiliarity with Kentucky electrical permits, inspections, and licensing requirements.\n\nWHO WE ARE LOOKING FOR\nWe are not looking for someone who simply wants a management title.\nWe are looking for someone who wants to build a successful business within an established company.\nOur ideal candidate:\n\nTakes ownership instead of making excuses.\nLeads from the front and earns the respect of their team.\nUnderstands that profitability and customer satisfaction go hand in hand.\nIs comfortable working in the field when needed.\nEnjoys developing people and building strong teams.\nMakes decisions based on facts, accountability, and results.\nTakes pride in quality workmanship and professional service.\nWants to grow personally, professionally, and financially.\nIs motivated by the opportunity to earn more as the division becomes more successful.\n\nIf you are an experienced electrical professional who has the technical knowledge, leadership ability, and business mindset to build a successful Electrical Division, we want to talk to you.\n\nBUILD SOMETHING YOU CAN BE PROUD OF.\nAt Apex Solutions, you will have the opportunity to help shape the future of our Electrical Division, develop a strong team, and participate in the financial success you help create.\n$100,000 Base Salary | Profit Sharing | Target Total Compensation $150,000+\nApply today and take the next step in your career with Apex Solutions.\n\nApex Solutions is an equal opportunity employer. Employment offers may be contingent upon completion of job-related background checks, drug screening, and verification of applicable licenses, consistent with applicable law.