Job Description
RESPONSIBILITIES
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Design, develop, test, and deploy ServiceNow solutions.
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- Develop JavaScript using ServiceNow and Glide APIs.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
- Develop workflows and automation using Flow Designer.
- Develop Service Catalog items, forms, approvals, and workflows.
- Develop and maintain REST/SOAP API integrations.
- Develop and support solutions across ITSM, Security Operations (SecOps), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM).
- Develop solutions involving CMDB data and integrations.
- Analyze requirements and create technical designs and specifications.
- Troubleshoot code, integrations, workflows, and application defects.
- Participate in testing, upgrades, releases, and production deployments.
- Maintain technical documentation and provide knowledge transfer.
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REQUIRED QUALIFICATIONS
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- Minimum 3 years of hands-on ServiceNow development experience. Experience used to meet this requirement must be development experience, not ServiceNow administration.
- Strong experience with JavaScript, ServiceNow scripting, and Glide APIs.
- Hands-on development experience with Business Rules, Client Scripts, Script Includes, Flow Designer, Service Catalog, ACLs, and REST API integrations.
- Development experience with ServiceNow ITSM and/or SecOps and GRC/IRM.
- Working knowledge of CMDB and Configuration Management.
- Professional application development experience including coding, testing, implementation, and production support.
- Systems analysis experience including requirements analysis, technical specifications, and solution design.
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