Network Technician (NOC)-Huntsville, Alabam

ALTECH SOLUTIONS, LLC

Huntsville, AL, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Job Posting: Network Technician (NOC) – NASA MAOF

Location: NASA Marshal Space (MSFC), Huntsville, AL Shift: Full-Time on site, 12-Hour Rotating Shifts (24/7 Coverage)

The Role

Join the Altech Solutions team at the heart of NASA’s mission communications. As a Network Technician at the NASA MAOF - Mission Operation Center you will be responsible for the secure, reliable flow of mission-critical data for space and aeronautical operations. This is a high-impact, hands-on role requiring technical precision and a commitment to mission success.

Compensation & Federal Compliance (SCA/WD)

This position is governed by the Service Contract Act (SCA) Wage Determination (WD).

Base Hourly Rate: $31.45/hour.
Health & Welfare (H&W): $4.93/hour added to the base rate.
- Note: Per SCA guidelines, this H&W adder is provided for you to purchase benefits through the company or on the open market. If you are already covered (e.g., via a spouse or as a Veteran with TRICARE/VA benefits), this $4.93/hour is added directly to your gross salary.
Shift Differential: In accordance with Alabama labor law and the 12-hour shift structure, additional pay is applied for night and weekend rotations to ensure competitive take-home pay for non-standard hours.
Benefits: 11 Paid Federal Holidays, 3 Weeks PTO, and Company-Paid Life & Disability Insurance.

Key Responsibilities

Mission Monitoring: Use tools such as NNMi, MRTG, and CACTI to monitor NASA’s mission network health.
Tier 1/2 Support: Troubleshoot and maintain routers, switches, and telecom equipment (Cisco, Juniper, Ciena).
Cisco CLI Operations: Perform real-time configuration and diagnostic tasks via the Cisco Command Line Interface.
Incident Response: Coordinate with NASA centers to resolve dataflow issues under tight deadlines.
Shift Work: Maintain continuous network availability via 12-hour rotating shifts.

Qualifications

Required:

Security: Must hold an Active Public Trust Clearance (US Citizenship Required).
Technical: Working knowledge of TCP/IP, subnetting, and WAN connectivity.
Hands-on: Experience with Cisco/Juniper hardware and troubleshooting tools (traceroute, ping, SNMP).
CLI Proficiency: Ability to navigate and execute commands within the Cisco CLI environment.
Operational Composure: Ability to work under pressure in real-time mission settings.

Preferred:

Experience with SONET, MPLS, or T1/T3 links.
Familiarity with Linux systems and serial interfaces (RS232, V.35).
Certifications: CCNA, CCNP, or JNCIA.

Why Join Us?

Be part of a mission-driven team supporting NASA’s critical network infrastructure
Develop skills in a fast-paced, dynamic environment where every second counts
Access ongoing training opportunities, including potential travel to NASA’s Goddard Space Flight Center for specialized training

Ready to make an impact? Apply now and join a team that supports NASA’s mission-critical communications 24/7.