Job Description
Role: ServiceNow Portal Developer
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Location: Austin, TX
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Duration: 12+ Months
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Job Id: CG-0354725
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Job Summary:
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As the owner of our customer-facing ServiceNow Portal, this person will be an HTML/CSS/JavaScript whiz motivated to create a modern, accessible user experience. The role also serves as Salesforce and Pardot administrator, supporting Outreach and Growth functions to attract potential Customers.
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- Create and improve ServiceNow Portal pages and widgets for both existing and potential Customers
- Maximize ServiceNow Portal search engine functionality using advanced tags and filters
- Collaborate with Service Catalog Manager to enhance Portal interface
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Required Skills:
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- Undergraduate degree, HTML/CSS expert, JavaScript proficient, UI design expert
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Desired Skills:
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- ITIL Foundations; familiarity with 508 (EIR) accessibility compliance; ITSM ticketing experience Agile/Scrum experience; experience with system properties and working in update sets; experience with workflows, scheduled jobs, and business rules; familiarity with cross-browser compatibility and mobile interfaces; ability to support continual service improvement by investigating and proposing alternative designs; ServiceNow Certified System Administrator or Application Developer
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