Job Description
Job Description
Senior ServiceNow Discovery Developer
Fulltime
Hybrid – Birmingham, AL | Knoxville, TN | Columbia, SC | Lafayette, LA
Position Overview
Seeking a Senior ServiceNow Discovery Developer to implement, configure, support, and optimize ServiceNow Discovery within a cloud-focused enterprise environment.
This role focuses on improving infrastructure visibility, maintaining CMDB accuracy, and ensuring reliable discovery of on-premises and cloud resources across AWS, Azure, and GCP.
Key Responsibilities
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Implement, configure, and support ServiceNow Discovery.
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Configure and troubleshoot MID Servers, Discovery Patterns, Sensors, and Probes.
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Support Identification and Reconciliation Engine (IRE), CMDB relationships, and CMDB health.
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Discover and manage on-premises and cloud infrastructure assets.
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Support AWS, Azure, and GCP resource discovery.
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Troubleshoot credential failures, network paths, firewalls, and incomplete discovery scans.
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Identify and resolve Discovery performance and configuration issues.
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Improve CMDB accuracy and infrastructure visibility.
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Use Python for automation, troubleshooting, and tooling support.
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Collaborate with infrastructure, cloud, and platform teams to resolve discovery gaps.
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Use AI-assisted development tools such as GitHub Copilot, ServiceNow AI, or GenAI coding assistants.
Must-Have Skills
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5+ years of relevant experience.
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Strong hands-on ServiceNow Discovery experience.
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Deep understanding of:
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MID Servers
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Discovery Patterns
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Sensors
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Probes
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Strong experience with Identification and Reconciliation Engine (IRE).
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Strong knowledge of CMDB relationships and CMDB health management.
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Experience discovering cloud resources across AWS, Azure, and GCP.
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Strong understanding of cloud infrastructure and networking concepts.
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Experience with credentials, firewalls, network connectivity, and infrastructure integrations.
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Working knowledge of Python scripting.
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Strong Discovery troubleshooting experience, including:
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Credential failures
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Performance issues
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Incomplete scans
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Inaccurate discovery results
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Familiarity with AWS services and AWS-heavy enterprise environments.
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Experience with AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.
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Strong troubleshooting and problem-solving skills.
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ServiceNow Discovery Certification is required.
Nice-to-Have Skills
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Strong AWS experience.
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AWS Certifications.
Key Technologies
ServiceNow Discovery | CMDB | MID Server | Discovery Patterns | Sensors | Probes | IRE | CMDB Health | AWS | Azure | GCP | Python | Networking | Firewalls | Credentials | Infrastructure Discovery | GitHub Copilot | ServiceNow AI | GenAI
Education
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Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred.
The real hiring focus is ServiceNow Discovery + MID Servers + Discovery Patterns + IRE + CMDB Health + cloud discovery (especially AWS) + required ServiceNow Discovery Certification. #M1 #DI-CB2 #L1 - KB1
Ref: #404-IT Pittsburgh