Microsoft 365 Engineer

Job Description

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• Administer and optimize all services included in the Microsoft 365 G3 license (Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and associated security/compliance features).

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• Configure, manage, and troubleshoot Microsoft Entra ID, including Entra Connect sync and identity governance components.

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• Maintain M365 security baselines, conditional access policies, MFA, and compliance configurations.

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• Implement and support endpoint management using Intune, including device compliance, app deployment, and configuration profiles.

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• Develop and maintain PowerShell scripts to automate administrative tasks, reporting, and environment maintenance.

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• Manage Exchange Online mail flow, policies, and advanced configuration scenarios.

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• Administer Teams architecture, lifecycle governance, channel policies, and voice/phone integrations.

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• Oversee SharePoint Online site configuration, permissions, storage governance, and content lifecycle.

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• Monitor service health, analyze trends, and proactively address performance or reliability issues.

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• Provide tier?3 escalation support for Microsoft 365–related issues and mentor junior team members.

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• Maintain documentation for processes, designs, configurations, and change management.

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Qualifications:

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• 5+ years of hands?on experience administering Microsoft 365 environments.

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• Bachelor’s degree in computer science, Information Technology, or a closely related field; equivalent technical certification accepted.

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• Strong proficiency across core M365 workloads: Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.

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• Solid understanding of Microsoft Entra ID, including hybrid identity, Entra Connect sync, and identity lifecycle management.

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• Experience creating and maintaining PowerShell automation for M365 administration.

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• Familiarity with Microsoft security and compliance features (DLP, retention, conditional access, MFA).

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• Ability to troubleshoot complex identity, authentication, and service integration issues.

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• Experience interpreting and applying Microsoft 365 best practices, governance models, and tenant?level configuration standards.

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