Job Description
Job DescriptionDescription:
Essential Duties & Responsibilities
Hardware Diagnostics & Assembly
- Diagnose and resolve hardware issues on desktops, laptops, and custom-built workstations.
- Assemble & configure drafting and architectural PCs to Sunbelt quality standards.
- Perform component installation, replacement, cable management, and system optimization.
- Identify and resolve BIOS, firmware, and hardware compatibility issues.
Imaging & Configuration
- Clone and deploy system images using Sunbelt’s standardized imaging tools and workflows.
- Prepare pre-built office desktops and laptops for deployment, including RAM and NVMe upgrades.
- Validate system performance through testing and quality checks.
Quality Assurance
- Follow Sunbelt’s standard work instructions (SWIs) and build procedures.
- Maintain consistent build quality across all workstation types.
- Document findings, updates, and system status within the IT portal.
- Ensure all systems meet Sunbelt’s operational readiness standards before deployment.
Working Area & Environment Management
- Maintain a clean, organized, and safe working area.
- Track hardware inventory, components, and build materials.
- Prepare systems for delivery, including labeling, documentation, and packaging.
- Support rapid deployment cycles, including next-day or urgent build requests.
On-Site Interaction
- Provide occasional light assistance to employees at Sunbelt HQ.
- Redirect users to the IT Support team when issues fall outside the deployment scope.
- Other duties as assigned
This position is also expected to:
- Work efficiently in a fast-paced environment
- Maintain a positive, professional demeanor at all times
- Provide outstanding customer service to internal and external clients
- Be very detail oriented and well organized
- Possess outstanding interpersonal and communication skills – verbal and written
- Maintain confidentiality
- Be skilled at problem solving and analysis
NOTE: This job description is not to be construed in a manner which implies an individual’s right to employment. This job description is not a contract of employment, expressed or implied, nor is it an offer to enter into such a contract or guarantee of employment for any duration.
Sunbelt Modular, Inc. is committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, citizenship status or any other factors prohibited by federal, state, and local law. The Company will provide reasonable accommodation for qualified individuals with a disability.
Requirements:
Qualifications and Educational Requirements
- Proven experience diagnosing and repairing PC hardware issues.
- Strong understanding of PC components, system architecture, and hardware compatibility.
- Ability to efficiently troubleshoot and resolve hardware-related problems.
- Familiarity with imaging tools, diagnostic utilities, and system preparation workflows.
- Strong attention to detail and ability to follow structured procedures.
- Ability to work in a fast-paced environment with shifting priorities.
- Punctual, reliable, and accountable for assigned builds.
- Limited local travel to nearby company facilities may be required as business needs dictate. •
Preferred Skills
- Experience building high-performance CAD/BIM workstations (Revit, AutoCAD, SolidWorks, etc.).
- Experience in deployment, MSP, or production-style build environments.
- A+ Certification or similar. •
Job Requirements
- Able to successfully pass a criminal background check (following a conditional offer of employment)
- Ability to sit/stand at desk/workstation for prolonged periods of time
- Frequent use of hands/fingers to operate a computer keyboard and mouse; repetitive hand/wrist motions