Job Description
Job Description
Job Responsibilities:
· Maintain a robust QMS aligned with industry standards to optimize quality control processes.
· Responsible for reviewing new projects and working with customer and engineering team to establish inspection requirements for all parts.
· Works as a liasion between Quality and Engineering Department to properly document and maintain Master Control Plans (MCP) and takes part in Sales and Engineering Review Meetings
· Responsible for document control of customer supplied drawings.
· Responsible for calibration system and control of all gauges and tools used to measure parts.
· Must be proficient and capable of utilizing all gauges, tools, and devices within the quality department.
· Responsible for Engineering Change Notice (ECN) process and insuring we have the latest revision documents
· Responsible for completing any First Article Reports, Customer Approval Forms and maintaining inventory of FAI parts, production samples and customer samples.
· Responsible for ensuring inspection documents are setup and maintained in IQMS.
· Understand and review BOM requirements
· Responsible for completion and maintaining Certificates of Compliance required by customer
· Responsible for providing technical support for NCR and CR actions including driving metrics, root cause analysis and corrective actions for internal quality problems or customer complaints.
· Develop and maintain quality assurance metrics for performance improvement of all teams.
· Support entry of production reporting from shifts 1-3, responsible for reconciling MRB parts within IQMS.
· Drives continuous improvement across all departments
· Responsible for maintaining a clean and orderly work area
· Establishes, implements and audits company ISO System along with outside regulatory certifications.
· Establish and document work instructions for critical task within the company.
· Manage a team of quality control inspectors, providing training and guidance on inspection procedures and equipment.
· Maintain effective quality control procedures for all processes, inspections and test methods
· Analyze quality control data to identify trends, root causes of defects, and opportunities for continuous improvement.
· Collaborate with customers to understand their quality expectations and ensure adherence to their specifications.
· Manage customer complaints and concerns, implementing effective resolution strategies.
· Communicate effectively with various departments (engineering, production, sales) to ensure quality is integrated throughout the entire product or service lifecycle.
· Clearly document procedures, inspection records, and corrective actions for future reference and traceability.
· Maintain quality control lab, safety and 5S housekeeping.
· Responsible for the training and technical aptitude of all employees in the quality department.
Qualifications
Education:
· 4 year college degree in technical discipline or equivalent experience
Work Experience:
· Minimum of 5 years experience in Manufacturing environment preferably injection molding including but not limited to quality management.
· Minimum of 3 years experience defining or leading quality system implementation, development or utilizing such as ISO9000 or GMP
Knowledge/Skills and Abilities:
· A positive can-do attitude
· Understanding of ISO standards and company systems and procedures
· Proficient in quality control testing including calibration, internal audits, document control, trace-ability)
· Statistical Process Control (SPC) tools and data analysis
· Proficient in Microsoft Office
· Good interpersonal skills both written and verbal
· Ability to make timely fact-based decisions; shows good judgment
· Proficient in the ability to read and interpret Engineering Drawings
· Ability to work independently and handle projects to completion
· Ability to oversee and drive quality improvement projects
Performance Metrics
1. Internal Scrap % (IPPM)
2. External Scrap % (EPPM)
3. Meeting Quality System Standards and Ability to Exceed Customer/ISO Audit Requirements
4. Customer Feedback
5. NCR/CAR Performance