Quality Assurance Specialist

Job Description

Job DescriptionDescription:

Company Overview

Betallic L.L.C., founded in 1983, is a family-owned company and a global leader in the manufacturing of balloons, renowned for innovation and quality. With a commitment to excellence, we have established ourselves as one of the world's foremost balloon manufacturers. Dedicated to pushing the boundaries of creativity and design in the balloon industry, Betallic L.L.C. takes pride in producing high-quality balloons that add joy and excitement to celebrations worldwide. Our legacy, built on innovation and customer satisfaction, continues to set the standard for superiority in the world of balloons. As the exclusive U.S. distributor of the highest quality latex balloons in the world (Sempertex), Betallic L.L.C. is also proud of its cutting-edge foil balloons, which exist for life's most special moments whether welcoming a newborn or celebrating a family holiday, bringing joy everywhere and every day.

Position Overview

Betallic is seeking a detail-oriented Quality Assurance Specialist to own the systematic quality testing of our foil balloon manufacturing. This role is ideal for someone who enjoys hands-on, methodical testing work and takes satisfaction in catching problems before they reach a customer. Working on the manufacturing floor and reporting directly to the Vice President of Manufacturing, the Quality Assurance Specialist will continuously pull samples from our production lines, perform high-volume destructive testing, evaluate converted product received from our overseas manufacturing partner, coordinate specialized testing with our third-party laboratory partner, and serve as the quality owner for customer returns.

Requirements:

Scope & Performance Target

This position operates in a high-volume production environment and is expected to pull and test samples continuously throughout each production shift, in quantities sufficient to support acceptable quality limit (AQL) sampling. Testing is destructive by design. The primary defects targeted are pinholes, seam and seal failures, and helium float-time shortfalls. The role carries a departmental quality target of two percent (2%) or fewer defective units on manufactured goods, and is responsible for recording all results in a trackable, reportable format that supports ongoing measurement against that target.

Responsibilities

• Continuously pull balloon samples from active production lines throughout each shift according to established sampling plans.
• Perform systematic, recurring quality checks on foil balloon production output, targeting pinholes, seam and seal defects, and helium float-time performance.
• Execute destructive testing in quantities sufficient to satisfy acceptable quality limit (AQL) sampling requirements.
• Conduct water submersion testing by inflating balloons with air and submerging them to detect pinholes and seal leaks.
• Perform blow testing by inflating balloons with air to the point of burst to evaluate seam and material strength.
• Conduct heat chamber testing on inflated balloons to verify that seals hold at elevated temperatures.
• Inflate balloons with helium and monitor float times against product standards.
• Inspect and test converted balloons received from our overseas manufacturing partner to confirm they meet Betallic quality standards prior to release.
• Coordinate specialized altitude and float-time testing with our third-party testing contractor in Utah, including sample preparation, shipment, scheduling, and review of results.
• Own the quality review of customer returns, as the substantial majority of returns are quality-related; determine root cause and identify trends.
• Record all test data in a trackable, reportable format that supports trend analysis and measurement against the 2% defect target.
• Document all test results, findings, and nonconformances, and maintain accurate, organized quality records.
• Report quality trends, recurring defects, defect rates against the 2% target, and areas of concern to the Vice President of Manufacturing with recommendations for corrective action.
• Partner with production, maintenance, and manufacturing leadership to communicate findings and support corrective and preventive actions.
• Help develop, refine, and standardize testing procedures and quality documentation as products and processes evolve.
• Maintain testing equipment and work areas in clean, safe, calibrated, and orderly condition.
• Ensure all quality work is performed in accordance with company safety and quality standards.
• Collaborate with cross-functional teams on special projects as assigned.

Qualifications

• Strong attention to detail and the discipline to perform repetitive testing consistently and accurately.
• Ability to follow established testing procedures precisely and recognize when results fall outside acceptable limits.
• Comfortable working hands-on in a manufacturing production environment.
• Solid record-keeping skills and the ability to document results clearly and legibly.
• Basic computer proficiency, including spreadsheets and data entry for high-volume test result tracking.
• Comfort working with sampling quantities, defect rates, and percentages.
• Excellent written and verbal communication skills, with the ability to report findings clearly to leadership.
• Excellent organizational skills and the ability to manage recurring testing schedules independently.
• Ability to work independently with limited supervision and escalate issues appropriately.

Preferred Qualifications

• Prior experience in quality assurance, quality control, or inspection in a manufacturing environment.
• Experience with product testing, destructive testing, or laboratory-style testing procedures.
• Experience analyzing customer returns or warranty claims to identify root cause.
• Familiarity with quality documentation practices, nonconformance reporting, or statistical process control.
• Experience coordinating with third-party testing laboratories or outside vendors.
• Experience evaluating incoming product from overseas suppliers.

Working Conditions & Physical Requirements

Work is performed in both an office/programming setting and on the manufacturing floor in an active production environment.

• Work involves live electrical control panels, high and low voltage systems, and energized equipment; adherence to lockout/tagout and all electrical safety procedures is required.
• Work involves proximity to automated machinery and robotic systems in motion, including during commissioning and testing.
• Exposure to production noise levels; hearing protection is provided and required in designated areas.
• Ability to lift and carry up to 50 pounds.
• Comfortable standing, walking, bending, kneeling, and climbing in a production environment.
• Ability to access and inspect all areas of machinery, including confined or elevated spaces.
• Prolonged periods sitting at a desk and working on a computer for programming and documentation.
• May require occasional off-shift, weekend, or extended hours to perform work during production downtime or to resolve equipment failures.

Education

• High school diploma or equivalent required.
• Associate's degree or technical certification in quality, manufacturing technology, or a related field preferred.
• One or more years of related quality, inspection, or manufacturing experience preferred.

What We Offer

• Competitive salary
• Medical, dental & vision coverage
• Company-paid short-term disability, basic life insurance & accidental injury coverage
• 401(k) matching retirement plan
• Vacation, paid time off & paid holidays

Join Our Team

If you’re ready to make a difference and grow with us, send your resume to Human Resources at hr@betallic.com.

Diversity & Inclusion

Betallic L.L.C. values diversity and is committed to fostering an inclusive workplace where all employees can thrive. We are proud to be an equal opportunity employer and do not discriminate based on race, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.