Help Desk Specialist 2

Joint Base Anacostia-Bolling

Washington, DC, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Security Clearance: Top Secret / SCI

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.