Job Description
Job Description
Summary:
The Network Administrator supports the organization by maintaining NOC equipment as well as providing backup support to employees as needed. Responsible for developing into the main NOC administrator.
Essential Functions:
- Ensure all company values are adhered to and promoted. This includes leading by example and participating in employee recognition programs.
- Manage and support NOC hardware and software
- Work after-hours as needed for maintenance and emergencies
- Maintain documentation of all systems and configurations
- Assist IT Manager in designing and implementation for all systems
- Assist in discussions, evaluations and implementations of new hardware and software
- Collaborate as a team to ensure efficient successes
- Utilize department resources, tools, and documentation to quickly and efficiently drive accurate resolutions
- Assist in monitoring network systems
- Provide backup to IT Support Staff for technical support to end users
- Work and communicate with end users and ensure issues are resolved to their satisfaction
- Participate in on call rotation
Competencies:
- Ability to read, write and speak English fluently
- Capable of providing high attention to detail with follow-thru
- Strong documentation skills and ability to share information
- Self-motivation and comfortable working in a team-oriented and collaborative environment
- Able to maintain confidentiality and handle sensitive information
- Ability to conduct research, absorption and retention of information is required
- Advanced understanding of an IT Department or Network Administrator
- Effective troubleshooting and problem-solving skills
- Experience maintaining virtual environments and Servers
- Available for occasional overnight travel
Education & Experiences:
- High School Diploma or equivalent
- Certification or course work in Information & Network Technology
- Experience with SonicWALL, VMWare, MS Server 2012 and newer, Office 365, Active Directory, MS Fileservers, MS SQL, Management and Configuration of MS Exchange 2016 and newer, Veeam, PowerShell scripting, WSUS,
- Experience with successfully completing and/or assisting in network wiring projects, including making cables and utilizing network testing tools.
Compensation & Benefits:
- Competitive hourly wage based on experience, knowledge, skills and abilities
- Overtime starting at 40 Hours
- Annual company and location bonuses
- Medical/Dental/ Vision Coverage
- Health Savings Plan
- Life and Disability Insurances
- AFLAC
- Flexible Spending Account
- 401K Match and Profit Sharing
- 96 hours of accrued PTO
- 32 hours of Holiday PTO
- Six (6) Paid Holidays
- Bereavement Pay
- Wellness Plan
- Company Uniforms