Job Description
Job Description
*Contingent upon Award
Position Overview
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
- Administer Windows Server environments (on-premises and cloud)
- Manage Active Directory, Group Policy, DNS, and DHCP
- Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
- Maintain system performance, availability, and configuration
Patch Management & Vulnerability Remediation
- Execute structured patching for servers and core systems
- Coordinate with leadership on scheduling and system impact
- Support vulnerability remediation aligned to security priorities
- Validate patches prior to deployment
- Track patch compliance and status
Security & Compliance Support
- Implement security controls defined by the Information Security Office
- Support identity and access management practices, including MFA
- Assist with system hardening, logging, and monitoring integrations
- Provide support for audits and compliance activities
Monitoring & Incident Response
- Monitor systems and respond to alerts and operational issues
- Provide Tier 2/3 support for infrastructure incidents
- Participate in incident response and escalation processes
- Contribute to root cause analysis and service improvements
Backup & Disaster Recovery
- Administer backup and recovery solutions
- Perform and validate backup and restore testing
- Support recovery objectives (RTO/RPO)
Change Management & Operations
- Follow defined change management processes
- Execute infrastructure changes in a controlled manner
- Participate in CAB or similar governance processes
Cross-Team Collaboration
- Partner with Network Engineering on infrastructure dependencies
- Coordinate with End User Services on user-impacting changes
- Support Application/Data teams on system integrations
- Communicate system status, risks, and issues to leadership
Required Qualifications
- Experience administering Windows Server environments
- Strong knowledge of Active Directory and Group Policy
- Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
- Experience with patch management and system maintenance
- Familiarity with backup and recovery solutions
- Basic understanding of networking concepts
SkillRequired / DesiredExperienceWindows Server AdministrationRequired5 YearsActive Directory AdministrationRequired5 YearsGroup Policy ManagementRequired3 YearsDNS and DHCP AdministrationRequired3 YearsMicrosoft 365 AdministrationRequired3 YearsEntra ID (Azure AD) AdministrationRequired2 YearsServer Patch ManagementRequired3 YearsSystem Monitoring & Alert ResponseRequired3 YearsBackup & Recovery AdministrationRequired3 YearsVirtualization (VMware and/or Hyper-V)Required3 YearsFile & Print ServicesRequired2 YearsPowerShell ScriptingRequired2 YearsOperating System TroubleshootingRequired5 YearsChange Management ParticipationRequired2 YearsIncident Response SupportRequired2 YearsRoot Cause Analysis ParticipationRequired2 YearsDocumentation MaintenanceRequired2 YearsMaintenance Window ExecutionRequired2 YearsTicket/Work Management SystemsRequired3 YearsMFA Administration/SupportRequired2 YearsSystem Hardening PracticesRequired2 YearsVulnerability Remediation ExecutionRequired2 YearsAccess Control ManagementRequired2 YearsSecurity Policy AdherenceRequired2 YearsNIST/Security Framework ExposureRequired2 YearsCommunication & CollaborationRequired3 YearsOperational PrioritizationRequired3 YearsStructured/Process-Oriented WorkRequired3 YearsWorking in Team-Based IT OperationsRequired3 Years
Preferred Qualifications
- Experience in government or regulated environments
- Experience with hybrid infrastructure (on-premises and Azure)
- Familiarity with NIST or similar frameworks
- Experience with virtualization (VMware or Hyper-V)
- Exposure to monitoring, SIEM, or endpoint management tools
Knowledge, Skills, and Abilities
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple operational tasks and priorities
- Effective communication and teamwork across technical groups
- Ability to follow structured processes and governance standards
- Focus on system reliability, security, and continuous improvement
Working Conditions
- Office-based environment
- Occasional after-hours support for maintenance or incidents
- Limited travel between office locations may be required
Additional Information
This role supports core Infrastructure & Operations functions and contributes to the agency’s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.