Job Description
Job Description
*Contingent upon Award
Position Overview
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
- Administer Windows Server environments (on-premises and cloud)
- Manage Active Directory, Group Policy, DNS, and DHCP
- Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
- Maintain system performance, availability, and configuration
Patch Management & Vulnerability Remediation
- Execute structured patching for servers and core systems
- Coordinate with leadership on scheduling and system impact
- Support vulnerability remediation aligned to security priorities
- Validate patches prior to deployment
- Track patch compliance and status
Security & Compliance Support
- Implement security controls defined by the Information Security Office
- Support identity and access management practices, including MFA
- Assist with system hardening, logging, and monitoring integrations
- Provide support for audits and compliance activities
Monitoring & Incident Response
- Monitor systems and respond to alerts and operational issues
- Provide Tier 2/3 support for infrastructure incidents
- Participate in incident response and escalation processes
- Contribute to root cause analysis and service improvements
Backup & Disaster Recovery
- Administer backup and recovery solutions
- Perform and validate backup and restore testing
- Support recovery objectives (RTO/RPO)
Change Management & Operations
- Follow defined change management processes
- Execute infrastructure changes in a controlled manner
- Participate in CAB or similar governance processes
Cross-Team Collaboration
- Partner with Network Engineering on infrastructure dependencies
- Coordinate with End User Services on user-impacting changes
- Support Application/Data teams on system integrations
- Communicate system status, risks, and issues to leadership
Required Qualifications
- Experience administering Windows Server environments
- Strong knowledge of Active Directory and Group Policy
- Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
- Experience with patch management and system maintenance
- Familiarity with backup and recovery solutions
- Basic understanding of networking concepts
SkillRequired / DesiredExperienceWindows Server AdministrationRequired5 YearsActive Directory AdministrationRequired5 YearsGroup Policy ManagementRequired3 YearsDNS and DHCP AdministrationRequired3 YearsMicrosoft 365 AdministrationRequired3 YearsEntra ID (Azure AD) AdministrationRequired2 YearsServer Patch ManagementRequired3 YearsSystem Monitoring & Alert ResponseRequired3 YearsBackup & Recovery AdministrationRequired3 YearsVirtualization (VMware and/or Hyper-V)Required3 YearsFile & Print ServicesRequired2 YearsPowerShell ScriptingRequired2 YearsOperating System TroubleshootingRequired5 YearsChange Management ParticipationRequired2 YearsIncident Response SupportRequired2 YearsRoot Cause Analysis ParticipationRequired2 YearsDocumentation MaintenanceRequired2 YearsMaintenance Window ExecutionRequired2 YearsTicket/Work Management SystemsRequired3 YearsMFA Administration/SupportRequired2 YearsSystem Hardening PracticesRequired2 YearsVulnerability Remediation ExecutionRequired2 Years