Desktop Support Technician (CM2026)

Job Description

Job Description

Job Title: Desktop Support Technician

Location: Oklahoma City, OK (Onsite)
Pay Rate: $25.00/hr
Schedule: Monday–Friday, 8:00 AM–5:00 PM

Job Summary

The Desktop Support Technician will install, maintain, troubleshoot, and repair laptops, desktops, and related hardware and software at customer locations. This role requires strong troubleshooting skills, customer service, and the ability to resolve technical issues efficiently.

Key Responsibilities

• Install, repair, and maintain laptops, desktops, and computer hardware.
• Troubleshoot hardware and software issues at customer locations.
• Perform scheduled equipment installations, upgrades, and repairs.
• Use technical tools to diagnose and resolve computer problems.
• Provide onsite technical support and ensure customer satisfaction.
• Document service activities, repairs, and resolutions.
• Communicate technical issues and recommend improvements.
• Collaborate with team members and provide technical assistance when needed.

Requirements

• High school diploma or GED required.
• At least 1 year of hands-on laptop and desktop hardware repair (break-fix) experience.
• General knowledge of computer hardware, software, and Microsoft applications.
• Ability to troubleshoot and resolve basic technical issues.
• Computer-building experience preferred.
• Strong communication and customer service skills.
• Ability to work independently and manage onsite service tasks.
• Must have a reliable personal vehicle and valid car insurance.
• Must be able to pass any required criminal background checks or client security clearances.

Important Notes

• This is a fully onsite position.
• Travel to customer locations may be required.
• Candidates must provide their own reliable transportation and car insurance.