Porter-Touraine Condominium

Job Description

Job Description

Porter’s daily and weekly routine.

Morning porter.

1. First thing in the morning, check with the doorman on duty for any special request and deliver the newspapers. Check all the common areas used by the residents (wine cellar, gym and the library)
2. Check the sidewalk outside, pick up trash, cigarette butts, etc. (winter it should take 15 t0 20 min, summer, the sidewalk has to be washed, at least twice a week or daily).
3. Around 9am, pick up recycling on the floors, clean the refuse rooms (mop the floors and remove any fingerprints on the walls (estimated time 30- 60min)
4. Around 10am start vacuuming the floors from the 10th down to the lobby, including rain mats (when these are put down on a rainy or snowy day). It should be done by 11am.
5. Proceed with elevators (walls, floor and mirror), elevator foyer, wood paneling etc.
6. Lunch, 12 to 12:30pm.
7. After lunch check the service area and take another pick on the sidewalk, garbage, service area, Stair “A” and “B”
8. Keep the lower level and the staff bathroom clean.
9. Every Thursday take the garbage out.

Evening porter.

1. Check all the common areas if there is anything left to do (coordinate with the morning porter)
2. Sundays and Tuesdays need to take out the garbage after 4:00 pm.
3. Tuesday and Wednesday respectively clean Stairs A and B
4. Lunch 7:30 to 8:00pm.
5. Check and clean wine cooler gym and service area subcellar1
6. Periodically check the boiler room, mechanical closets and all other areas for any alarms, floods, leaks or any other issues. Let the concierge know. The concierge will include these inspections on their daily shift log, BL and get in touch with the resident manager.

Note: The porter’s duties are not limited only to the ones above. The porter will be on call all throughout the shift, as the doorman may need him, to help in the lobby, handling luggage, haling cabs etc. The porter may have to shovel the snow, deliver packages, dry-cleaning or escort trades or other personnel into the apt. He also may have to go and help a resident inside the apartment when the handyman or the super is not on duty.

1. Groomed and clean shaven. No excessive jewelry or any other accessories that’s will stand out. Make sure you maintain a cleaned and pressed uniform all the time. The uniform consists on charcoal gray shirts and pants, black casual shoes or boots, black jackets and black gloves.
2. Always be respectful to residents and their guests. Greet them with a smile. Be alert and helpful to the residents and also prepared to provide assistance at any time when you see coming or going out the building carrying bags or luggage.
3. Respond to all calls by the doormen regarding the assistance in the lobby. You may help the doorman to lay down the mats, watch and secure the lobby as he may need to hail a taxi for one of the residents and other assistance such as delivering groceries or dry cleaning.
4. In case of an emergency, you may go inside the residences and provide assistance. Please take precautions and wear shoe protection at all the times. If you need additional help let the concierge know, so he can notify the Resident Manager or the handyman.