Job Description
**No C2C, third-party, or sponsorship opportunities available for this position.**
Job Title: Help Desk Coordinator
Location: On-site, Trenton, NJ
Compensation: $30-40/hr
Employment Type: Full-time, temporary | 2 months starting in July 2026
Job Summary:
We are seeking a temporary Help Desk Coordinator for a 2-month assignment. This role is responsible for maintaining IT equipment and systems, assisting staff with day-to-day technical issues, and supporting network and server operations. The ideal candidate will have hands-on experience supporting multiple office locations, as well as a background in programming and systems development.
Responsibilities:
- Maintain technical equipment including computers, phones, printers, and other office devices, along with all related supplies. Research and advise on purchasing new equipment and maintain a replacement schedule.
- Provide IT support to employees, troubleshooting issues related to computers, phones, printers, servers, and general office equipment.
- Install, configure, and maintain hardware and software, including Microsoft Office applications.
- Monitor systems and network setup, including client, vendor, and state servers.
- Assist with basic programming and development tasks, including system enhancements, scripting, and process automation.
- Support and maintain payment processing systems, including BluePay integrations and troubleshooting transaction issues.
- Schedule staff cybersecurity training and track completion.
- Assist with setup and maintenance of phones and security camera systems.
- Serve as the primary Salesforce Administrator, including developing, designing, and launching upgrades or enhancements.
- Maintain accurate Salesforce records, settings, and user preferences; troubleshooting issues as needed.
- Generate weekly, monthly, and ad hoc reports.
- Provide IT support across multiple office locations, including experience supporting operations in two buildings.
Requirements:
- 5+ years of IT support or help desk experience, including multi-site support.
- Experience supporting computers, phones, printers, servers, and general office equipment.
- Proficiency with Microsoft Office Suite.
- Basic experience with programming or software development (e.g., scripting, automation, or system customization).
- Experience with payment processing platforms such as BluePay.
- Working knowledge of hardware/software installation and troubleshooting.
- Basic understanding of networks, systems, and server environments.
- Experience with Salesforce (user support, reporting, basic administration).
- Ability to create reports and maintain data accuracy in Salesforce.
- Familiarity with cybersecurity best practices.
- Strong problem-solving, organizational, and communication skills.
- Ability to work independently and manage multiple tasks.
Interested? Apply Now: https://www.jjstaff.com/apply-now/
For more information regarding this position or other opportunities contact J & J at: Princeton@jjstaff.com or (609) 452-2030.
Why Join J & J?
J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms.
Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J’s Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: www.JJStaff.com.
We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional.
Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.