Job Description
About the Company
We are looking for an experienced Technical Program Manager to drive the delivery of complex, large-scale technology initiatives spanning Cloud infrastructure, AI/ML platforms, and Enterprise Architecture. You will operate at the intersection of technology strategy and execution — bridging the gap between engineering teams, product stakeholders, and executive leadership.
About the Role
You are both a systems thinker and a hands-on operator, equally comfortable discussing cloud architecture patterns as you are managing cross-functional program cadences and aligning delivery to organizational OKRs.
Responsibilities
- Own end-to-end program delivery for large-scale Cloud and AI/ML platform initiatives, from strategy through launch and continuous improvement.
- Partner with Enterprise Architects to ensure program deliverables align to the target-state architecture, driving consistency across domains.
- Lead cross-functional Agile Release Trains and program increments; facilitate PI Planning, sprint reviews, retrospectives, and dependency management.
- Build and maintain comprehensive program plans, risk registers, and stakeholder communication frameworks for programs spanning multiple engineering teams.
- Translate ambiguous business and technology requirements into well-scoped, executable epics, features, and milestones with clear acceptance criteria.
- Define, track, and communicate engineering KPIs and delivery metrics (lead time, deployment frequency, DORA, SLOs) to senior leadership.
- Manage AI/ML program portfolios including MLOps platform build-out, model deployment pipelines, and responsible AI compliance checkpoints.
- Identify and proactively mitigate technical, resource, and delivery risks, escalating blockers with recommended resolution paths.
- Drive cloud migration and modernization programs in collaboration with infrastructure, security, and application teams.
- Foster a culture of engineering excellence, continuous delivery, and psychological safety across distributed teams.
Qualifications
- MUST HAVE
- 8+ years in technical program or project management
- Proven delivery of cloud-native programs at scale
- Hands-on experience with AI/ML or data platform programs
- Strong Agile & SAFe practitioner (certification a plus)
- Deep understanding of enterprise architecture concepts
- Exceptional stakeholder management up to C-suite
- Experience with Jira, Confluence, or equivalent tooling
Pay range and compensation package
Location: Richardson, TX Onsite / Hybrid
Equal Opportunity Statement
We are committed to diversity and inclusivity.