Client Development Manager- Biotech
Job Description
Velocity Clinical Research is the largest dedicated site management organization (SMO) in the United States, operating a network of 70+ company-owned research sites. We partner with sponsors and CROs to accelerate clinical trial start-up and deliver reliable, high-quality enrollment across a broad range of therapeutic areas. As we continue to scale, we're building a commercial team defined by relentless drive, collaboration, and a genuine passion for advancing clinical research.
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We're looking for a Client Development Manager, Biotech to drive new business growth within the mid and emerging biotech segment. This is a high-output, high-energy role for someone who thrives on building relationships from the ground up — someone who wants to own their pipeline, move fast, and directly impact the growth trajectory of a leading clinical research organization.
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This is a fully onsite, Monday-Friday, position at our Durham Headquarters.
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You'll be at the front line of Velocity's growth engine: identifying, engaging, and developing relationships with mid-size and emerging biotech companies, helping them understand how Velocity's site network and operational model can solve their clinical trial execution challenges. This role is outbound-intensive and account-focused — you'll be expected to generate activity, build genuine rapport with biotech decision-makers, and convert relationships into meaningful commercial opportunities.
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Duties/Responsibilities:
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- Proactively identify and engage mid-size and emerging biotech companies as new client targets
- Build and manage a high-volume pipeline of outbound activity — calls, emails, LinkedIn outreach, and industry touchpoints
- Develop authentic, consultative relationships with clinical, R&D, and business development leaders at target biotech companies
- Clearly and credibly communicate Velocity's value proposition, site network capabilities, and track record to a scientifically sophisticated audience
- Qualify opportunities and progress them through the pipeline in close partnership with senior Business Development and Feasibility teams
- Maintain accurate, up-to-date activity and pipeline records in the CRM
- Represent Velocity at industry conferences, webinars, and networking events as needed
- Continuously refine outreach approach based on market feedback, win/loss trends, and evolving biotech funding and pipeline dynamics
- Other duties as assigned
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Required Skills/Abilities:
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- Winner mindset — someone who treats setbacks as fuel, not friction
- Results-oriented motivation — you measure your day by activity, conversations, and progress made
- Strong teamwork orientation — you see yourself as part of a broader commercial engine, not a lone operator, and you actively support your teammates' success
- Excellent verbal and written communication skills, with the ability to earn credibility quickly with scientific and clinical audiences
- Comfort with high-volume outbound prospecting and a genuine enjoyment of the hunt
- Prior experience in life sciences, CRO/SMO, pharma, or biotech commercial roles is a plus, but a strong work ethic and coachability matter more than a perfect resume
- Organized, self-motivated, and comfortable operating in a fast-paced, metrics-driven environment
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Education and Experience:
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- Bachelor's degree in Business, Life Sciences, Healthcare, Marketing, or a related field, or an equivalent combination of education and experience.
- 5+ years of experience in business development, sales, account management, or related commercial roles.
- 2+ years of progressive leadership experience, including direct people management responsibilities.(Suggested addition to align with Velocity manager-level roles.)
- Demonstrated success leading, coaching, and developing high-performing teams while fostering a culture of accountability, collaboration, and results.(Suggested addition.)
- Proven success developing client relationships, generating new business opportunities, and managing a sales pipeline.
- Strong leadership, communication, relationship management, and strategic problem-solving skills.
- Experience working within the biotech, pharmaceutical, CRO, SMO, clinical research, or healthcare industry preferred.
- Proficiency with CRM systems and Microsoft Office applications.
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